Referral Triage Coordinator - Toronto, Canada - Ontario Health

Ontario Health

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Want to make a difference in your career? Consider this opportunity

Reporting to:
Manager, Provincial Resource Centre - Organ

Classification:
Referral Triage Coordinator

Worksite:
Based out of 483 Bay Street

Schedule:
Combination of weekday and weekend 12 hour shifts

Trillium Gift of Life Network (TGLN), part of Ontario Health, is responsible for the coordination of organ and tissue donation and transplantation in Ontario.

Our mandate includes increasing public awareness of the importance of organ and tissue donation, education of health care professionals, and ensuring a safe and effective donation and transplant system in Ontario.

Working collaboratively with our stakeholders and fostering organizational and individual growth, we value honesty, trust, respect and compassion.

We are currently seeking a part-time 0.75FTE Referral Triage Coordinator (RTC) for an 12-month contract position.

The RTC is responsible for triaging every mechanically ventilated referral received from hospital front line staff to determine preliminary suitability for organ donation.

The RTC collaborates with hospital front line staff in developing plans to ensure opportunities for organ donation at end of life are preserved.

The RTC may also manage out of Province organ offers: collect donor information, test results and relevant organ specific information required for organ allocation/offering, make arrangements for additional testing and organ recovery as required.

The RTC may also approach for consent via telephone if/when an Organ and Tissue Donation Specialist/Family Discussion Coordinator is not available or when timing is an issue.

Here is what you will be doing:

Provides timely, consistent support to hospitals and acts as an expert resource for organ and tissue donation processes and practices; is able to influence and educate on-site (i.e. hospital) staff
Conducts chart reviews with front line staff from critical care areas (via telephone) to assess the potential for organ and tissue donation and completes documentation
Provides direction and support to health care professionals to preserve the opportunity for organ and tissue donation
Maintains records for: lab values, medications, diagnostic tests, and all other information required to evaluate and manage potential/actual organ and tissue donors
Manages new/open referrals and regularly updates status of cases to TGLN's Management Team during daily rounds (bullet rounds); prioritizes multiple referrals to ensure donation potential is preserved
Determines, having processed the medical information, whether to refer a case such that resources will then be allocated; prioritizes cases to determine where to best deploy resources given limited resources and number of referrals
Collaborates with transplant programs, donor hospitals and other TGLN staff to assess suitability and optimize donation outcome; implements plans and gives direction in donor management to preserve and maximize opportunity for organ donation
Works closely with the health care team and other TGLN staff (Organ and Tissue Donation Specialists) to medically manage the patient's physiological status in a manner consistent with established guidelines while working to sustain optimal organ function; the RTC may be called upon to act as a remote Organ and Tissue Donation Specialist in the event that there is no Organ and Tissue Donation Specialist present on site
Triages organ referrals and performs preliminary screening working with HCP's and the referring OPO to obtain relevant clinical information
Coordinates laboratory services to facilitate STAT testing of blood samples; may arrange for transportation of samples
Interprets and communicates HLA, serology, and other laboratory information to transplant programs in order to assess donor and organ suitability
Generates organ allocation reports and applies organ allocation rules/policies to ensure that organs are offered according to established organ allocation algorithms
Works with transportation providers to facilitate logistics of organ recovery and arranges transportation of multiple recovery teams (surgeons, land and air transportation)
Maintains frequent communication with other OPO staff to ensure organ suitability is not compromised due to donor instability or delays in recovery or transportation
Maintains frequent communication with accepting transplant team members to ensure optimal recipient outcomes
Verifies information and consolidates documentation; Ensures all case related 'touch points' are documented and completed as per Health Canada requirements
Provides detailed summaries of cases that do not meet best practice guidelines to the Hospital Development Department to ensure follow up and facilitate quality improvement
Reports any errors and/or incidents to the Quality Department for follow up with Health Canada
Works with health care teams (by phone) to request information to assess tissue suitability for tr