Chatbot Support Analyst - Ottawa, ON

This IT support analyst role at Student Affairs at University of Ottawa involves providing technical advice and second-level support services to end-users. Responsibilities include troubleshooting hardware software infrastructure peripherals equipment mobile devices distance educ ...

Provides advice and second-level technical support services to end users and IT technicians at the University of Ottawa for end-user computing. · ...

+This isn't your typical inbound technical support environment. Our teams focus is put on the customer experience vs. shaving a minute off our average call time or how many emails we can send per hour. · + · A positive attitude and ability to build rapport with our customers. · E ...

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it's really our people who give us passion to always seek ways to do things better. As such, we're serious about your career growth and professional development. · We power the worl ...

We're a tight knit team where no one fails alone. On this team you will receive training, mentoring and support with both technical and customer management skills. · This isn't your typical inbound technical support environment. Our teams focus is put on the customer experience v ...

The Support Bar Analyst will represent the IT department and addressing level 1 and 2 issues reported by Keywords employees, · providing fast resolution to those issues while working on projects to implement new systems or to upgrade existing environment. · ...

The Support Bar Analyst will represent the IT department addressing level 1 and 2 issues reported by Keywords employees providing fast resolution while working on projects to implement new systems or upgrade existing environment. · Acting as the first point of contact to end user ...

We're not your typical real estate company - we're driven by our mission of enriching communities and creating places where people thrive. · ...

The Ottawa Hospital is seeking a DMI Systems Support Analyst to provide software and high-level hardware support on Diagnostic Imaging's Information systems and workstations. · Provide software and high-level hardware support on Diagnostic Imaging's Information systems and workst ...

The Ottawa Hospital is seeking a DMI Systems Support Analyst to provide software and hardware support for Diagnostic Imaging's Information systems and workstations. The successful candidate will have experience in an Information Management environment, working knowledge of medica ...

The Junior SAP Support Analyst is primarily responsible for managing SAP user role authorizations and providing general system support.This role assists Calian's SAP team by addressing end-user inquiries and performing routine support activities. · ...

Systems Support Analyst L3 · Canadian Federal Government Security Clearance – Secret Clearance Require (must have clearance process completed prior to applying) · Mandatory Requirements: · Minimum 120 months of demonstrated experience in IM/IT, · in a technical role Minimum 18 mo ...

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. · Review vendor documentation and identify maintenance and support requirements. · Determine requ ...

The Junior SAP Support Analyst is primarily responsible for managing SAP user role authorizations and providing general system support. · ...

The Ottawa Hospital is seeking a DMI Systems Support Analyst to provide software and hardware support on Diagnostic Imaging's Information systems and workstations. · Provide daily system maintenance activities and support. · ...

+Job summary · ​Thales has a vacancy for Integrated Logistic Support (ILS) Analyst (NEW GRAD.) to join our ILS team. · +Responsibilities<ul style=\ ...

Join our MD IT Service Centre and help us deliver outstanding customer service to support our internal staff's mission critical and day-to-day business. ...

In fast changing markets customers worldwide rely on Thales. · Review and validate logistic support deliverables submitted under the AJISS contract. · Assess accuracy completeness and quality of LSA reports technical analyses and data. · ...

The Analyst – End User Technical is responsible for handling incoming phone calls, emails and web submissions, · receiving, tracking, documenting, resolving or escalating all internal customer identified application and hardware Incidents and Service Requests in an efficient, · p ...

This role is responsible for handling incoming phone calls, emails and web submissions to provide technical support for end-users. The Analyst will be the single point of contact for BNS and MD Financial Management application users and infrastructure users. · ...