Customer Success Manager, Ontario - Bowmanville, ON, Canada
2 weeks ago

Job Summary
This role is responsible for leading managing coordinating and implementing daily the Janitorial Services scope of works at all store or site locations within the designated area or territory across multiple customer banners.The key focus areas of this role are in managing:
- Managing Customer & Partner Experience & Retention.
- Communication between United Customer & Partner via Customer platforms Service Channel etc.
- Managing training and performance of our Partners cleaners.
- Overall Store Operations Mgmt Including quality audits store budgets profitability KPIs.
Job description
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