Regional Training Manager - North Vancouver, Canada - Arc'teryx

Arc'teryx

Verified Company

North Vancouver, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Department:
Commercial - Retail Training

Reports to:
Senior Manager, Training Delivery and Retail Training

Location:
North Vancouver, B.C.

Your Opportunity at ARC'TERYX:

As a Regional Training Manager
Canada West/Central, you are an innate people developer you love to teach, and you love to see people reach their potential. In this role, you live and breathe retail and are an advocate for creating a learning culture in our stores. You support in the creation of our training strategy and content for key initiatives, courses, and programs but your number one priority is training delivery. You deliver largescale companywide initiative training, key aspects of our retail training program, product education and cyclical training, and you are constantly in our stores developing our people and coaching others to become worldclass trainers.

Meet Your Future Team:

Your role on the Retail Training team is key to our organization's growth and business goals. The Retail Training team, a part of our Business Excellence team, is in service of the business supporting our scalable store growth and achievement of our goals. Retail Training creates bestinclass learning programs, supports implementation training, and delivers training that enables our business to operate effectively and scale for the future. You will be supporting with training our people to unleash their potential and build a highperformance culture.

If you were the Regional Training Manager now, here are some of the core activities you would be doing:

Consulting and collaborating with HQ partners on large-scale training initiatives
Developing training strategies that maximize engagement, retention, and adoption
Incorporating change management methodologies into training strategies
Supporting and/or lead the training content creation and delivery process
Collaborating with stakeholders to ensure training is integrated into the relevant retail training programs
Delivering key aspects of the Store Manager Training Program
Delivering training and trainthetrainers for initiative, program, product education, and cyclical training as needed
Maintaining an indepth understanding of Arc'teryx store operations, leadership best practices, and product knowledge
Working with Store Managers and Regional Managers to ensure training and development is thriving in stores and provide feedback and coaching to retail teams
Regularly travelling to all stores within your area for ongoing training and coaching
Maintaining a working knowledge of role overview documents for all retail roles
Auditing training and development practices in stores and champion high quality and consistent delivery of our programs
Collaborating with the Regional Managers in your area to support with regional training assessment, determining needs, and new store opening execution
Evaluating and reporting on proficiency and opportunities in your region
Supporting in the planning and execution of new store training strategies
Maintaining an indepth knowledge of Arc'teryx product
Be an ambassador for our brand, setting an example of retail excellence for our staff
Providing ongoing feedback and insight to maximize retail training impact, platforms and resources
Supporting special projects as needed

Here are some of the things you could be working on in the future:

Developing training strategies that maximize engagement, retention, and adoption for your Region
Incorporating change management methodologies into training strategies

for your Region

Supporting and/or lead the training content creation and delivery process

for your Region

Evaluating and reporting on training strengths and opportunities in your area

Are you our next Regional Training Manager?:

You have a bachelors degree in Education, adult learning, facilitation/training, coaching, instructional design, or related field, or an equivalent combination of experience
You have 2+ years of retail leadership experience (Assistant Store Manager or higher, Store Manager level preferred)
You have 5+ years training delivery experience and are a skilled facilitator
You have experience in Training content creation and/or instructional design experience an asset
You are located in New York as store visits in that region will be a critical aspect of the role
You are able to frequently travel
You have a proven track record of creating and/or delivering impactful and engaging training that meets and/or exceeds KPI's
You have knowledge of adult learning principles
You are an excellent communicator, both written and verbal
You are a consummate researcher and learner who keeps up to speed with industry trends
You are an innate people developer, proficient teacher, and skilled coach
You have excellent brand and product knowledge
You are proficient at managing multiple competing deliverables
You are committed to excellence and