Coordinator, Marketing Promotions - Toronto, Canada - Indigo Books & Music

Indigo Books & Music

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description
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Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada.

We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

We love books and all things beautiful
We are Canada's Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning

We play by the following rules:

We exist to add joy to our customers' lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we'd treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate

Job Description:

The Coordinator, Marketing Promotions, brings to life the marketing of Indigo's annual promotions calendar by championing cross-functional collaboration to execute the marketing of OMNI channel promotions.

The Coordinator will be accountable for supporting on all mass and merchant-led promotions at Indigo and will ensure the implementation and evolution of the promotion's toolkit, track key promotions deliverables, and develop executional excellence of Indigo's promotions and promotions post-games.

KEY PERFORMANCE METRICS

Grow Indigo Revenue, as measured by OMNI Channel sales

- >90% on-time promotional asset delivery (+X days vs. in-market date)

Stakeholder and crossfunctional feedback on collaboration
Fewer/Bigger/Better (less activity, greater impact, KPI TBC)

KEY ACCOUNTABILITIES
Functional

Leverage insights to support the evolution of the promotions toolkit to ensure bestinclass execution.
Support 360 marketing plans around key quarterly OMNI promotions
Develop a reporting process to share promotions results with crossfunctional partners.
Streamline the promotions process, ensuring the team a >90% ontime promotional asset delivery (+X days vs. inmarket date)
Be the consumer's voice and represent marketing at weekly Promo Committee meetings.
Consolidate and report on promotions results, following each mass campaign promotion aligned to the promotions calendar.
Support communications, positioning, and execution for promotions partnering crossfunctionally to ensure alignment with all relevant stakeholders.
Proactively identify and anticipate customer expectations and needs
Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them.
Act as an advocate for the customer by placing them at the forefront of all decisionmaking and design processes.
Embrace and seek out technology that creates hightech and hightouch solutions for Indigo's customers.

People

Collaborate with others to drive flexible and iterative solutions quickly and easily.
Share technical knowledge with others and seek to learn from those more knowledgeable than yourself.
Help others see the impacts of their efforts and proactively engage other functions to get input.
Encourage others to freely share their point of view and be open to feedback.
Help celebrate the success of their peers and team

Cultural

Model Indigo's beliefs and convey a positive image in everything you do
Celebrate the diversity of thought and have an open mindset
Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
Embrace, champion, and influence change through your team and/or the organization

SCOPE

Reports to:
Director, Marketing - Strategy & Planning

KEY RELATIONSHIPS

Internal:

Brand Marketing
Merchants & Planning
Online Merchandising
Performance Marketing
Indigo Creative Studio
Customer Intelligence

Qualifications:

Work Experience / Education / Certifications

Bachelor's Degree (Business Management, Marketing, or related field)
12 years of experience in Marketing

Competencies / Skills / Attributes

Strong analytical and presentation skills, with the ability to communicate effectively verbally and in writing
Agile and able to work in fast paced environments, with a commitment to continuous improvement and ability to disrupt the status quo
Ability to think big picture while executing on daytoday accountabilities
Thrives working crossfunctionally, and has the ability to build trust and credibility
Love of consumerfacing businesses and a strong interest and passion for retail, marketing and eCommerce industry

LI-Hybrid

Additional Information

**WELCOME HOME