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Field Technician - Canada - CLEANTEK Industries Inc.
4 weeks ago
Description
Reporting to the Field Supervisor or his delegate, the individual in the Field Technician (Asset Manager) role is responsible for servicing and maintain all Cleantek equipment.
The Field Technician is fully and solely responsible for the client sites assigned to them. This role has a high degree of control and authority in managing equipment on client sites.The incumbent will be a highly motivated and effective problem solver with a strong focus on customer service. The individual will thrive in a fast-paced and highly technical environment.
All service calls and client requests must be answered immediately within your area (weekends, evenings and holidays are not exempt)
Responses to all service calls and client requests must be made on site within 24 hours
Supporting documentation following all service calls and site visits is required.
Documentation includes but is not limited to:
equipment inspections, deployment sheets, transportation sheets, JSA's/ safety documents, updating customer contact information, and updating sales team
Submit daily reporting on assets and asset's performance
Monitor "Fleet Complete" to determine health of equipment on site
Train customers (all shifts) on the proper use of the equipment and maintenance
Bi-weekly site visits are required for equipment maintenance; this schedule is managed independently with the expectation that assets are managed in accordance with the company's policies and customer satisfaction is maintained
When required to transport equipment with company assets, you will be responsible for securing loads and verifying safe transport with all required documentation verified
Provide on-site service of equipment; Participate in special projects as required
Responsible for the maintenance of tools and company equipment (including but not limited to company vehicle, computers, volt meter, field kit, etc.)
Promote and maintain the organization's brand image by keeping your appearance, work area and vehicle tidy.
Must be knowledgeable of current safety regulations (including client's sites)
Basic knowledge of:
AC/DC electrical systems, hydraulic systems, engine maintenance (oil changes, changing air filters, replacing fuel pumps, etc.)
Education, Training, and Experience
Some electrical and/or mechanical training preferred
TDG, First Aid, H2S, WHMIS/GHS Tickets an asset.
Valid driver's license without restrictions ( Drivers abstract will be pulled annually to meet insurance requirements)
Must be able to meet drug and alcohol testing requirements of clients
The position is outdoors on field locations year round so must be prepared to work in all weather
Physical fitness is a definite asset
As part of the on-going training, you will be expected to support the service department (Calgary/Clairmont), to increase your knowledge of CLEANTEK's equipment.
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