Sales Coordinator - Vancouver, Canada - Encore Global

Encore Global
Encore Global
Verified Company
Vancouver, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

Position Overview


The Sales Coordinator is responsible for assisting the Event Technology team by selling equipment and services for events of all sizes with a special focus on events under $5K in revenue.

Complete sales order entries and other sales related activities. Provide general sales administration support as needed including order entry, opportunity management, billing, and customer follow-up. The Sales Coordinator is a developmental role for progression to a Sales Manager after one year. The position reports into a Sales Manager.


Key Job Responsibilities

_Sales Support and Coordination_

  • Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-ConjunctionWith (ICW) events, as determined appropriate by the Manager.
  • Maximize revenue and adhere to event profit guidelines for all assigned business.
  • Meet client needs through attending client meetings and responding to client concerns, questions and problems.
  • Follow up with clients through final billing, thank you letters, postevent service evaluations and lead handoffs.
  • Effectively use ENCORE tools and resources to respond to customer requests.
  • Ensure CRM is accurate and up to date at all times.

Job Qualifications

  • Minimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experience
  • Prior technology, sales, hospitality or event planning experience a plus
  • Technical aptitude and proficiency with computer software and programs
  • Strong written and verbal communication skills

Competencies (by Core Values)

  • Hospitality
  • Responsiveness
  • Ownership
  • Professionalism
  • Communicates Effectively
  • Action Oriented

Physical Requirements

Physical Requirements

Hours Per

Day
Sitting

4-5 Hours

Standing

2-3 Hours

Walking

0-1 Hours

Stooping

0-1 Hours

Crawling

0-1 Hours

Kneeling

0-1 Hours

Bending

0-1 Hours

Reaching (above your head)

0-1 Hours

Climbing

0 Hours

Grasping

0 Hours


Auditory/Visual Requirements

Frequency
Close Vision

Continuously

Distance Vision

Continuously

Color Vision

Continuously

Peripheral Vision

Continuously

Depth Perception

Continuously

Hearing

Continuously


Lifting Requirements

Frequency
Lifting

0 - 15 lbs*Occasionally

Lifting

lbs*Occasionally

Lifting

lbs

Never

Lifting

Over 100 lbs

Never


Carrying Requirements

Frequency
Carrying

0 - 15 lbs*Occasionally

Carrying

lbs*Never

Carrying

lbs

Never

Carrying

Over 100 lbs

Never


Pushing/Pulling Requirements

Frequency
Pushing/Pulling

0 - 15 lbs*Occasionally

Pushing/Pulling

lbs*Occasionally

Pushing/Pulling

lbs*Occasionally

Pushing/Pulling

Over 100 lbs

Never

  • Identifies the physical requirements that team members perform without assistance.
  • Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._

Work Environment

Hotel


Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust.

The working conditions will vary between moderately quiet to noisy volumes.

Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders.

Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays.

Team members must adhere to appearance guidelines as defined by ENCORE based on an individual hotel or a representation of hotels in that city or area.


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