Store Manager - Winnipeg, Canada - True North Sports + Entertainment

True North Sports + Entertainment

Verified Company

Winnipeg, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

True North Sports + Entertainment is looking for a retail manager to join our team Jets Gear team.

The
Store Manager, Jets Gear Polo Park oversees the daily operation of the Polo Park Jets Gear mall location with a particular focus on sales, customer service, store merchandising, scheduling, payroll, managing inventory, reporting and assisting in hiring staff for the store.

What to be excited for in this role:

Scheduling_
Track daily and weekly sales trends to maximize efficiency of labor.
Using these trends, prepare and forecast monthly staffing needs.
Work with staff to understand their personal schedules and ensure needs are met.

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Payroll_

Twice a month, submit daytime and game night payroll to the payroll department.

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Hiring Part-Time Employees_

Assist Director, Retail Operations in recruiting qualified, enthusiastic parttime staff.
Assist in development and training of all policies and procedures.
Follow through with procedures and training to ensure that a consistent message is communicated to our staff at each store location.

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Restocking/Merchandising_

Work with Director, Retail Development to develop effective merchandising strategies.
Ensure that the store is well stocked with a variety of products for customers to choose from.
Follow through with merchandising plans as set out by the Director, Retail Development and make sure that the store always meets a high standard of cleanliness and organization.
Work will mall management to identify opportunities or issues unique to the mall setting.

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Sales_

Assist parttime staff with any customer issues that may arise from product or service complaints.
Follow up promptly with any customer service issues.
Oversee any phonein orders that need to be held for pick up or sent via Canada Post/Courier;

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Reporting_

Finalize and hand in daily deposits into finance department daily.
Replenish cash/coin floats to acceptable levels.
Make daily deposits to bank.
Hand in monthly reporting, including: _Inventory Value Report, Day/Week Sales Report_ and the _Monthly Sales Reconciliation Sheet;_
Participate in annually and semiannually in inventory counts.

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Other_

Meet weekly with other retail staff to review operational and staffing issues, new inventory, updates and follow up of previously discussed projects.
Coordinate meetings with parttime staff to relay the planning, product and procedure updates.
Assist in the maintenance and administration of the website.
Other duties as assigned.

What we need from you:

Previous successful retail experience, preferably in a supervisory role.
Excellent interpersonal skills with a solid understanding of customer service.
Results driven with the ability to set goals and deliver on priorities.
Attention to detail and excellent personal organization skills.
A fundamental understanding of database processes.
Proactive in anticipating problems and/or issues and providing superior customer service solutions.
Judgement to aid in management of relationships with various clients, supplier's, peers, and supervisors, as required in this role.
Very strong organizational skills to stay on task and effectively manage competing demands towards successful and timely completion of projects.
Must be flexible with working evenings, weekends, and holidays as required.
Strong written and verbal communication skills.
Interest & willingness to become part of a team seeking to provide Superior Patron Experience.
Possess a valid class 5 driver's license and have own transportation.

Why you should join us:

As a top employer in Manitoba since 2008, True North Sports + Entertainment offers challenging and meaningful work in a fast-paced work environment, exciting opportunities with room to grow and develop, a variety of work day-to-day, and a rewarding and enjoyable place to work.

Submission Requirements:

The job opportunity will be open until all positions filled.

Job Type:
Part-time

Work Location:
In person