Business Analyst - Halifax, Canada - Manulife

Manulife
Manulife
Verified Company
Halifax, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

_We are a __leading financial services provider committed to making decisions easier and lives better for our customers and _
_colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. __To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. _**
Working Arrangement
Hybrid

Are you looking for unlimited opportunities to develop and succeed? With work that makes a difference in a flexible and supportive environment, while helping customers achieve their dreams and aspirations?

What if I told you that Manulife, a financial company, has a supportive work environment with flexible hours and work from home arrangements? What if I told you we're working towards modern tools and processes including SAFe (Scaled Agile Framework), Design thinking, Human Centered Design and tools like Jira, MS Visio and Confluence? What if I told you we are keen to innovate and we're growing?

It's banking, the way it should be

At Manulife Bank, we believe banking products are an integral part of every Canadian's financial plan.

As one of Canada's youngest banks, we are growing at an unprecedented rate and need people with the skills, energy and drive to maintain our leadership position as an "Advisor's bank.

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What will I be doing?


You will join forces with other smart people (like Product Owners, Business experts, Developers) to analyze a Business need, explore and identify the best technology solution, and help to make that solution a before a deadline hits.

Then you start on the next challenge and do it again If you thrive on this type of work - then we need your people-smarts and keen mind as a Business Analyst on our Business Services and Development Team.

**Your responsibilities would include: - Using your analytical skills and critical thinking to ask questions, understand our Business drivers and needs, and bring order and precision to scope and requirements.

  • Participate in small, selfmanaged agile teams involving members with different expertise and specialization.
  • Uncovering, analyzing, and facilitating the definition of solution requirements.
  • Using a variety of requirements modelling techniques such as user stories, process mapping, acceptance criteria, decision tables and business rules to convey information.
  • Delivering documented solution requirements so that everyone has a clear and consistent understanding of the proposed solution.
  • Using your strong communication skills to lead meetings and present information to all levels of the company.
  • Participate in sprint planning, backlog grooming, System demos and regular scrums to push continuous improvement and productivity by following the team's accomplishments, identifying roadblocks and backlog prioritization.
  • Collaborate with the Product team to build a product roadmap of new features and enhancements that align with the overall company vision, product strategy, client commitments and release goals.
  • Using your problemsolving skills and sound judgement to make business decisions that drive results and solve customer problems.
  • Analyze current business processes, facilitate requirements gathering sessions, and work closely with Business and IS partners to evaluate and recommend alternatives to solutions
  • Participate in components of medium to large size initiatives while meeting scope, time, and quality targets
  • Writes and executes test plans and test cases for Bank system releases
  • Partners with Bank Business Areas and IS to discuss testing approaches, write test strategies as well as act as a liaison
  • Track and log system defect issues, provide signoff on release testing
  • Provides back up support to other Squad members and the team
  • Identifies efficiencies within the team with a continual focus on process improvement
  • As required, supports the recovery of the Bank escalated production problems
  • As required, participates in production releases for validating / connectivity testing, or helps coordinate the business testing effort; may require some weekend / afterhours support on infrequent basis
  • Flexibility may be required during testing cycles

Qualifications:

**Am I right for the job?

  • You never lose sight of the customer their needs and their experience in doing business with us. You put the customer at the centre of everything you do.
  • The analysis profession isn't new to you. You've spent three (3) years or more growing your knowledge, skills and experience in this line of work and you have a clear track record of success in supporting medium to large projects.
  • You learn FAST. You pick up new ideas, concepts, technologies, and tools easily.
  • You have an approachable style that just makes people want to work with you and th

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