Services Consultant, Web Services - Toronto - Dayforce US, Inc.

Description

Posted Tuesday, November 25, 2025 at 5:00 AM | Expires Monday, January 26, 2026 at 4:59 AM

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand prom ise - Makes Work Life Better - Reflec ts our commitment to employees, customers, partners and communities globally.

Effective November 1, 2025 this position is not open to residents of Quebec; applicants must reside in a province or territory of Canada other than Quebec to be considered. Any roles available in Quebec will be posted separately.

About the opportunity

This role's primary responsibility is to support a customer in the setup of standard people connectors and Web Services/API consulting. The normal cycle is, discovery, configuration (by the customer), testing, deployment, and production monitoring.

The integrations that you would be executing are:

• Dayforce to NetSuite
• Dayforce to Oracle
• SuccessFactors to Dayforce
• Workday to Dayforce
• Microsoft to Dayforce

The consultant will also engage with customers who are setting up APIs with Ceridian. You will work with customers who are setting up APIs to consult on best practices to extract data from and bring data into Dayforce.

Other key duties are the management of the customers' expectations as it relates to scope, additional scope, effort of the project, the timeline or duration of the project, managing expectations on the deliverables of the customer along with other dependencies. The consultant will also need to learn, know and understand Dayforce Integration Studio and how API's and standard integrations are set up in this tool.

This role does NOT develop code, but knowledge of how to do so is a benefit.

What you'll get to do

• Engagement with a customer/vendor to understand the client's requirement for an integration, or API and assess the effort and duration required to satisfy the requirement.
• With the customer, perform day in the life test cases to ensure that the integration test scenarios' pass the vendors and customers requirements.
• Conduct root cause analysis to determine failures as determined by either the vendor or customer.
• Provide customer with updates to effort and duration if the scope of the project is changing.
• Follow up with customers/vendors or internal partners to drive closure of the project.

Skills and experience we value

• Bachelor's degree or equivalent professional experience.
• 3-5 years working in the integration field is a benefit.
• Excellent English, written and spoken is required.
• Analytical thinking is required.
• Experience in human capital management application consulting a benefit.
• Experience working with API's/Web Services is preferred.
• Technical skills requirements such as SQL are a benefit.
• Ability to analyze and determine root cause analysis is a benefit.
• Proficient in Microsoft Office products
• Customer relationship acumen
• Ability to engage with multiple projects & customers at the same time and manage priorities
• Excellent organization, communication, and collaboration skills
• Ability to lead and facilitate customer workshops and sessions
• Strong analytical and problem-solving skills

What's in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate's experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here:

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process