Customer Service Sales Representative - Toronto, Canada - Ace Management Group

Ace Management Group
Ace Management Group
Verified Company
Toronto, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description
Ace Management Group is one of Toronto's leading firms in Customer Service, Sales, and Business Development.

We are dedicated to providing our clients with the utmost care and have a history of delivering profitable results and exceeding expectations in a vastly growing consulting industry.

Utilizing this customer-centric and consultative approach is a cornerstone in how our Customer Service and Sales Team works together to create a dynamic, diverse and collaborative workspace.


Customer Service Sales Representative Responsibilities:


  • Articulate the features and benefits of our client's products and services directly to our customers and possess the knowledge to answer any additional questions they may have
  • Build rapport and longlasting relationships with our customers to help ensure repeat business and brand loyalty
  • Complete the sales process with any qualifying customer who meets the client's parameters and maintains the ability to lead with the client brand, not discounts
  • Support the rest of our Entry Level Customer Service Representatives and Sales teams with remaining daily responsibilities including but not limited to, compliance, product delivery tracking, and quality assurance
  • Drive customer engagement and satisfaction from initial contact through the point of sale to delivery of products to further help scale acquisition growth and longevity
  • Effectively and efficiently communicate with customers to handle all inquiries, resolve issues, and overturn any objections while completing the sales process

Customer Service Sales Representative Qualifications:


  • 1 year of experience in an entrylevel or introductory position within the field of customer service and/or sales is preferred
  • A selfmotivated individual dedicated to utilizing their existing skills and have a student mentality to learn new skillsets
  • Strong leadership skills and capability to mentor other members of the Customer Service Sales Representative and sales teams
  • Exceptional communication skills, both written and verbal
  • Tenacious and dedicated to reinforcing the core values of unbelievable customer service
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