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    systems technical support analyst - Edmonton, Canada - Deva Applications Ltd.

    Default job background
    Description
    • Education:
    • Expérience:
    • Education

    • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
    • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Provide customer service
    • Computer and technology knowledge

    • Networking software
    • Internet
    • Desktop applications
    • Experience

    • 1 year to less than 2 years
    • Health benefits

    • Health care plan
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 35 to 40 hours per week

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