Medical Office Receptionist- Ophthalmology Clinic - Brampton, Canada - Clarity Eye
Description
Medical office assistant required for a busy ophthalmology clinic.Key Responsibilities:
Patient Reception:
Greet and welcome patients with a warm and friendly demeanor. Check-in and check-out patients, ensuring a seamless and efficient process.
Appointment Scheduling:
Manage and schedule patient appointments, including follow-up appointments, surgeries, and consultations. Coordinate with clinic staff to optimize the schedule.
Patient Records:
Maintain and update patient records and information accurately in the electronic health records system. Ensure patient data confidentiality and compliance with privacy regulations.
Administrative Support:
Assist in various administrative tasks, such as filing, data entry, and maintaining office supplies.
Insurance Verification:
Verify patient insurance information and coverage, assisting patients with any questions related to insurance billing and claims.
Billing and Payments:
Process patient payments, provide cost estimates, and address billing inquiries when necessary.
Patient Comfort:
Ensure the waiting area is clean, comfortable, and well-organized for patients. Offer assistance to patients with special needs or concerns.
Team Collaboration:
Collaborate with medical staff and other team members to provide seamless patient care and maintain the clinic's efficiency.
Qualifications:
- High school diploma or equivalent.
- Previous experience in a medical or healthcare setting is a plus.
- Excellent interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- Knowledge of medical terminology is an advantage.
- Compassionate and patientcentered approach to customer service
Job Types:
Full-time, Permanent
Pay:
From $17.00 per hour
Benefits:
- Extended health care
Schedule:
- Monday to Friday
- Weekends as needed
Work Location:
In person
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