Agricultural Warehouse Associate - Shelburne, Canada - PARTSCO

Description

Job description

The Company:
A very successful, short line machinery and aftermarket parts distributor located in Shelburne, Ontario. We operate a fast-paced business selling agricultural & Industrial parts & components to dealers across Canada.


Duties:

• Handle customer inquiries, complaints, and requests in a professional and timely manner.
• Assist customers with product information, pricing, and order placement.
• Process customer orders, returns, and exchanges accurately and efficiently.
• Receive, record and stock parts promptly and accurately.
• Upsell products or services to customers when appropriate.

Requirements:

• Excellent verbal and written communication skills in English.
• Strong customer service orientation with the ability to effectively communicate and empathize with customers.
• Proficient in order entry and computer skills, including Microsoft Office Suite.
• Ability to analyze customer needs and provide appropriate solutions.
• Ability to handle high call volumes while maintaining a professional demeanor.
• Ability to multitask is essential
• Excellent phone etiquette and ability to handle difficult situations.
• Ability to lift up to 75lbs is a must.
• Agricultural parts knowledge an asset.

Skills:
Order entry

• English communication skills both written and verbal
• Customer service orientation
• Phone etiquette
• Upselling techniques
• Analytical skills

Expected hours: 40 per week


Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Onsite parking
• RRSP match

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• No weekends

Education:

• Secondary School

Experience:

• Customer service: 1 year (preferred)

Ability to Commute:

• Shelburne, ON L9V 2Z4 (required)

Salary:
$18.00-$22.00 per hour


Benefits:

• Dental care
• Extended health care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Secondary School

(required)


Experience:

- farm or farm machinery: 2 years (preferred)


Language:

• English (required)

Ability to Commute:

• Shelburne, ON L9V 2Z4 (required)

Ability to Relocate:

• Shelburne, ON L9V 2Z4: Relocate before starting work (required)

Work Location:
In person