Jobs

    Lift Operations Shift Lead - Golden, Canada - Resorts of the Canadian Rockies

    Resorts of the Canadian Rockies
    Resorts of the Canadian Rockies Golden, Canada

    5 days ago

    Default job background
    Seasonal Full time
    Description

    Lift Operations ShiftLead

    You havestrong leadership skills and are an enthusiastic, integral member of our team.Working closely with the Lift Operations Team Lead, you ensure an efficient andprofessional Lift Operations team, acting as the daily 'captain', and takingcharge when the Lift Operations Team Lead is absent. You prioritize safetyand teamwork, while maximizing guest and employee experience. You take pride inproviding our guests the best vacation and recreation experience possible.

    Youwill:

    · Lead daily crews and ensure that all Lift Operatorsare ready to start their shift on time, in proper uniform and in condition tooperate equipment safely.

    · Provide direction or assistance to Lift Operationsteam with guest service concerns or inquiries.

    · Ensure maintenance and safety directives areadhered to and report any potentially unsafe conditions to the Lift OperationsTeam Lead, Director of Operations, Maintenance, Mountain Safety or theOperations Administrator.

    · Ensure that proper incident reporting proceduresare followed.

    · Provide a safe environment for our guests and staffby addressing safety concerns immediately and proactively seeking to improvesafety processes.

    · Ensure coverage for all meal and/or ride breaks.

    · Demonstrate a commitment to exceeding guests'expectations on a daily basis through work.

    · Provide a great guest experience through assistanceand/or instruction.

    · Perform housekeeping duties (garbage removal,assisting other departments etc.)

    · Be familiar with all emergency procedures andsafe/standard operating procedures, able to remain calm and use quick judgmentin the event of an emergency and deliver the procedures to ensure guest andstaff safety.

    · Be familiar with resort products and services.

    · Comply with all safety regulations of assignedtasks, and ensure a clean and safe working environment with activeparticipation in the health and safety program.

    · Adhere to all environmental policies and programsas required.

    · Other duties as assigned.

    You:

    · Have an outgoing attitude and excellent customerservice skills.

    · Are team oriented and able to work cooperativelyand effectively with diverse personalities.

    · Have a passion and enthusiasm for mountain culture,and the resort environment.

    · Have previous lift operations experience.

    · Have a validclass 5 driver's license.

    · Are mechanically apt and have lift maintenanceknowledge - an asset.

    · Have previous experience supervising a team - anasset.

    · Have the physical strength and stamina to movearound mountain environment for extended periods of time.

    · Are physically able to stand, turn, lift up to 30pounds, and assist adults and children on and off chairlift and/or assistguests with loading equipment (bikes).

    · Are able to work flexible shifts, includingweekends.

    · Are able to work extended (10 hour) shifts inextreme weather conditions on resort (wind, snow, rain, heat, etc.).

    We offer:

    · A staff season's pass to the resort to enjoydownhill biking, hiking, and more.

    · Discounts on food, retail, golf, and hotels.

    · A competitive wage with seasonal accidentinsurance.

    · Pro-deals.

    · Staff events – meet great people who share apassion for the mountain lifestyle

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