Call center supervisor jobs in Canada

MCI is one of the fastest-growing tech-enabled business services companies in the USA. We deliver customer experience and business process outsourcing solutions across various industries. The call center operations supervisor will lead a team of agents in delivering exceptional s ...

We are seeking an experienced and motivated Call Center Supervisor to oversee daily call center operations, · Ensure high service quality · , · Suport the training and development of call center agents · ...

We are hiring a Manager of Operations/Call Center Supervisor to lead the daily performance and operational excellence of our client's monitoring center. · ...

· Job Responsibilities · Ensuring agents understand and comply with all call center objectives, performance standards, and policies. · Answering agent questions regarding best practices or difficult calls. · Identifying operational issues and suggesting possi ...

As part of a rapidly growing company and reporting to the Director of Customer Service the Call Center Supervisor is responsible for overseeing call center agents ensuring smooth daily operations and driving overall team performance. · You are bilingual in French and English (req ...

Lead daily performance and operational excellence of client's monitoring center ensuring activities meet ULC standards internal SOPs and client SLAs. · ...

We are seeking a motivated and detail-oriented Call Center Supervisor to support and lead four remote moving teams. · Support and oversee the operations of four remote moving teams · Provide leadership, guidance, and direction to team members · ...

We are seeking a motivated and detail-oriented Call Center Supervisor to support and lead four remote moving teams. · This role is ideal for an outgoing, responsible professional who thrives in a fast-paced environment, takes initiative, and brings fresh perspective to team leade ...

+We take pride in giving used vehicles a second life at Kenny U-Pull. · +Bilingual in French and English (required) · 3 years of experience in a similar role2 years of experience managing personnel in a target-driven environment · ...

· Company Description · At Kenny U-Pull, we take pride in giving used vehicles a second life. Our 27 auto recycling yards across Quebec, Ontario, New Brunswick, and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping ...

We are seeking an experienced and motivated Call Center Supervisor to oversee daily call center operations ensure high service quality and support the training and development of call center agents The ideal candidate will bring strong leadership skills quality assurance experien ...

As part of a rapidly growing company and reporting to the Director of Customer Service the Call Center Supervisor is responsible for overseeing call center agents ensuring smooth daily operations and driving overall team performance.The incumbent will guide and motivate the team ...

This job is for a Call Center Supervisor that works at night and weekends. The supervisor will be responsible for monitoring queues and tracking inbound calls. They will also motivate agents through positive communication and feedback. · ...

MCI is one of the fastest-growing tech-enabled business services companies in the USA. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across various industries. · ...

MCI is one of the fastest-growing tech-enabled business services companies in the USA. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across multiple industries. · We're looking for enthusiastic ...

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. · We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety o ...

We make journeys easier by offering fast and friendly service. · Supervisor, HR Call Center We want you to join our team Here's an overview of the main responsibilities of this position: · Team Leadership & Operations · Supervise, coach, and support a team of HR call center repre ...

The HR Call Center Supervisor role involves leading a team of HR representatives in providing excellent service while ensuring operational efficiency and continuous improvement. · Supervise, coach, and support a team of HR call center representativesManage daily operations, workl ...

We are currently looking for an experienced individual with exceptional multi-tasking and interpersonal skills to join our team on a temporary basis for the duration of the project. · ...

MCI is one of the fastest-growing tech-enabled business services companies in the USA with a strong call center footprint across multiple countries. We deliver Customer Experience (CX) Business Process Outsourcing (BPO) cloud technology solutions across various industries includi ...