Best professionals offering it technical support representative services in Burlington

Technical Support Representative in Burlington, Ontario

Service Description

A technical support representative is a professional responsible for providing assistance and troubleshooting to clients experiencing technical issues with various systems, software, or hardware.

Professional Requirements

To perform this service, one must possess excellent communication and problem-solving skills, as well as a strong understanding of computer systems, software, and hardware.

Recommended Accreditations and Certifications

Industry professionals may benefit from obtaining certifications such as CompTIA A+ or Cisco CCNA, as well as a degree in computer science or a related field.

Choosing the Best Service Provider

When selecting a technical support representative, consider their experience, certifications, and customer reviews.

Questions to Ask Before Hiring

• What experience do you have with computer systems and software?
• Can you provide examples of previous technical support projects?
• How do you handle complex technical issues?
• What is your approach to customer communication and support?

Useful References

For more information on technical support services, refer to the following resources:

• CompTIA A+
• Cisco CCNA

Average Prices for Technical Support Services in Burlington, Ontario

The average hourly rate for technical support services in Burlington, Ontario is between $25.00 and $50.00.

Requesting a Quote

When requesting a quote for technical support services, provide detailed information about your project requirements and budget constraints. This will enable the service provider to provide an accurate quote and ensure a smooth project execution process.

Fees for Technical Support Services freelancers

The average daily fee for the experienced freelancers is $150.00.

The fee varies depending on the city in which the are located. For instance, the average daily for a Technical Support Services in Toronto is $180.00 while in Montreal is $120.00 or in Calgary is $160.00.