Best professionals offering it helpdesk services in Montréal

Helpdesk

Description

The helpdesk service is a professional service that provides technical assistance and support to individuals and businesses. It involves troubleshooting, resolving technical issues, and providing guidance on the use of software, hardware, and other technology-related products.

Professional Requirements

To perform this service, professionals must have excellent communication and problem-solving skills, as well as a strong understanding of computer systems, software, and hardware. They must also be able to work independently and as part of a team, and be able to adapt to changing situations.

Recommended Accreditations and Certifications

Industry professionals may choose to obtain certifications such as CompTIA A+ or Cisco CCNA to demonstrate their expertise and commitment to their field.

Choosing the Best Service Provider

When choosing a helpdesk service provider, clients should look for professionals who have experience working with similar technology and have a strong track record of providing excellent customer service.

Questions to Ask

• What experience do you have working with our specific technology?
• How will you communicate with us if we have a technical issue?
• What is your process for troubleshooting and resolving technical issues?

Useful References

The International Association of Helpdesk Professionals offers a wealth of information and resources for helpdesk professionals and clients.

Average Prices

The average hourly fee for helpdesk services in Montréal, Canada is between $25 and $50 CAD.

Requesting a Quote

To request a quote for helpdesk services, clients can simply contact the service provider and provide them with the necessary information about their technical needs and requirements. The service provider will then provide a quote for their services, which may include a flat fee or an hourly rate.

Fees for Helpdesk freelancers

The average daily fee for the experienced freelancers is $150.

The fee varies depending on the city in which the are located. For instance, the average daily for a Helpdesk in Montréal is $180 while in Toronto is $200 or in Vancouver is $220.