Quality Customer Service Representative - Grande Prairie, AB, Canada - Finning International Inc.

Finning International Inc. Grande Prairie, AB, Canada

3 weeks ago

Full time

Description

Customer Service Representative page is loaded Customer Service Representative
Apply locations Grande Prairie, AB, CA time type Full time posted on Posted 3 Days Ago job requisition id R Company:

Permanent Position Overview:

We have an exciting opportunity for someone with excellent people skills to work as a Customer Service Representative at our CAT Rental Store.

In this role, you will be responsible for efficient and effective customer service at the rental counter. This position performs sales transactions, and purchasing, assists in servicing equipment and performs a variety of administrative functions. Provides efficient and effective customer service at the rental counter ensuring company standards are met.
Interfacing with the customers by telephone or inin personn a prompt, courteous, business-like manner.
Performs inside sales of all products and services, including rentals that the company offers.
Draw up rental and sales contracts.
Processes equipment returns and closes rental contracts.
Assists in servicing equipment as required.
3+ years of direct sales or customer service experience.
Exceptional customer service skills.

Previous experience with construction phases, job situations, and project conditions for the timing of approaching customer and rental product applications would be an asset.

Must be able to work shift hours.
Career advancement and training opportunities
Pension and employee stock purchase plans with company contributions
Extensive health benefits including group medical and dental benefits, and short-term and long-term disability benefits
As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities.

We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.

Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years.

The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.

Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada.

Finning International Inc.

is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol:
FTT.

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