No further applications will be accepted for this offer, we have other related job offers that you can find below.

Service Manager - Kitchener, Canada - Beverly Tire & Auto

Beverly Tire & Auto

Verified Company

Kitchener, Canada

1 month ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are currently recruiting for a Service Manager to work at one of our Kitchener, Ontario locations.

Our Service Managers are responsible for the day-to-day management of the shop operation and ensuring the highest level of customer service to all customers.

In this role the Service Manager will supervise and work side-by-side with our Service Advisors to provide our customers with exceptional service.

Salary rate based on experience._

Description of Duties/Expectations:

Act as a role model for their Team Members, leading by example, and representing our Company's Team Core Values
Observe, supervise and support their Team Members efficiently to achieve maximum results
Greet all customers upon their arrival into the store
Advise customers regarding their service decisions by gaining a comprehensive understanding of their symptoms or requirements
Service customers with the utmost professionalism and make a special effort to ensure that every visit is an enjoyable experience
Arrange service appointments for customers
Rectify customer complaints/concerns in a courteous and professional manner
Prepare and relay work orders
Other duties as required

Knowledge, Skills and Abilities:

Experience in a sales or customer service role involving automotive service, tires, parts and accessories
Experience in tire and automotive repair service industry an asset
Exceptional customer service skills
Demonstrated computer skills
Valid driver's license
Some knowledge of tools and equipment
Strong organizational skills
Strong Leadership Skills
Outstanding timemanagement skills
Ability to prioritize and handle multiple priorities professionally and effectively
Excellent communication and interpersonal skills
Confidence and aptitude to operate independently and unsupervised
Experience working in a teambased environment
Previous administrative experience

We offer competitive salaries, benefits, and a pleasant environment with room to grow. We also offer staff discounts on parts and tires at all of our stores and shops.

Join the Beverly Tire & Auto Team

Applicants being considered for this position will hear from us directly to discuss the next steps of our recruitment process.

At Beverly Tire & Auto we are committed to furthering an inclusive, accessible and diverse work environment. We offer accommodation, upon request, to applicants throughout our recruitment, assessment, and selection process._
If you require accommodation or support, please do not hesitate to contact our Human Resources department._

Salary:
$50,000.00-$60,000.00 per year

Benefits: