Account Manager - Toronto, Canada - Precision Record Pressing Inc

Precision Record Pressing Inc

Verified Company

Toronto, Canada

6 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are currently looking for a
DEVELOPING ARTIST ACCOUNT MANAGER to join our
TORONTO team. This is a full-time,
12-MONTH CONTRACT opportunity that will be responsible for working exclusively with low run
- and first-time independent bands, artists, and record labels. All leads are strictly inbound, received from our website or cold call-ins. We are looking for a positive, energetic person who is highly motivated and wants to work in a team environment

What we offer:

Referral rewards

Responsibilities:

Use custom Precision software to create sales quotations
Offer proactive high quality customer care for entire duration of project (guidance, updates, troubleshooting, etc.)
Provide friendly and detailed client communication consistent with Precision values
Use Google Sheet scheduling document to make informed and strategic decisions about capacity usage
Liaise with various internal departments in cooperative effort to move projects through the system,

highlighting and responding to specific challenges or obstacles with audio and artwork

Proactively communicate with vendors to resolve challenges or issues
Use Precision software and various internal Google Sheets to review project statuses; use this information to ensure scheduled dates are maintained
Take an active role in developing knowledge base and skillset to successfully navigate challenges with vinyl record production
Attend and participate in regular team meetings

Requirements/Qualifications

Minimum 2 years of sales and project management experience, dealing with customers directly
Proficient in Microsoft Office and Google Business Suite
Strong selfinitiative and work ethic with a drive to achieve sustainable results
Excellent team player
Strong oral, written, and verbal communication skills
Ability to achieve results in a fastpaced environment with shifting priorities
Strong attention to detail
Highly analytical thinker with very strong problemsolving skills
Demonstrated commitment to accuracy, efficiency, organization, and managing multiple projects while meeting departmental goals and deadlines