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    Full-Time Case Manager - London, ON, Canada - ParaMed Home Health Care

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    Full time
    Description

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    In the role of Care and Service Manager (CSM), you have the opportunity to lead our clinical supervisors and front line staff in making a difference in the lives of the patients that we serve.

    Why you'll love working here:
    Celebration and Recognition programs
    Comprehensive health and dental benefit plans
    Education allowance for employees and family
    Opportunities for career advancement
    Employee Assistance Program
    Employee perks and exclusive offers


    What you'll do:
    Show respect for cultural needs, dignity, privacy and confidentiality of staff and clients
    Coach and mentor clinical supervisors on their role in overseeing care delivery and on how to support front line team members and patients and their families
    Monitor care and service delivery performance and clinical indicators
    Participate in the interviewing, orientation, ongoing supervision, and performance management of clinical supervisors
    Ensure completion of all mandatory training and skill development
    Create and maintain the on-call schedule for clinical Supervisors
    Respond to clinical concerns from staff, contractors, funders, clients and families
    Review all client safety incidents and p articipate in the investigation and resolution
    Provide clinical leadership at the district
    Provide o versight of CQI activities related to care and service including staff participation and problem-solving teams
    Ensure compliance to ParaMed policies, procedures and legal requirements for yourself and all staff
    Participates in necessary care conferences with Health Care team, Contractors and funders
    Work collaboratively with a multi-disciplinary team consisting of government agencies, healthcare workers, and other community resources
    Demonstrate continuous learning and professional development through involvement in conferences, committees and networks


    What you bring:
    Registration/licensing in good standing as a Registered Nurse with provincial regulatory college
    BScN preferred
    Minimum of three (3) years in a formal nursing leadership role required
    Minimum of 2 years' experience as a practicing Registered Nurse, in a community setting
    Certification in Community Health Nursing with CNA certification preferred
    Membership with the Registered Nurses Association of Ontario (RNAO) preferred
    Working knowledge of applicable health care legislation including Mental Health Act, Substitute Decisions Act, Healthcare Consent Act, Privacy / Personal Health Information Act and others
    Knowledge of standards of care for palliative, wound, IV therapy and other specialties in order to offer guidance on b est p ractices in th ese areas
    Superior oral and written communication skills to effectively interact with clients, families, contractors, and staff to resolve conflicts
    Effective skills in critical thinking and problem solving
    Flexibility in hours worked in order to accommodate operational needs
    Knowledge of applicable community resources available for clients and families
    Current certification (within the past 12 months) of First Aid, CPR, completed within Canada
    Excellent computer skills including experience in Word and Excel
    Able to provide a current, clear criminal back check with Vulnerable Position Screening (VPS)


    Time Type:
    Full time Job Description

    In the role of Care and Service Manager (CSM), you have the opportunity to lead our clinical supervisors and front line staff in making a difference in the lives of the patients that we serve.

    Why you'll love working here:

    Celebration and Recognition programs
    Comprehensive health and dental benefit plans
    Education allowance for employees and family
    Opportunities for career advancement
    Employee Assistance Program
    Employee perks and exclusive offers


    What you'll do:
    Show respect for cultural needs, dignity, privacy and confidentiality of staff and clients
    Coach and mentor clinical supervisors on their role in overseeing care delivery and on how to support front line team members and patients and their families
    Monitor care and service delivery performance and clinical indicators
    Participate in the interviewing, orientation, ongoing supervision, and performance management of clinical supervisors
    Ensure completion of all mandatory training and skill development
    Create and maintain the on-call schedule for clinical Supervisors
    Respond to clinical concerns from staff, contractors, funders, clients and families
    Review all client safety incidents and p articipate in the investigation and resolution
    Provide clinical leadership at the district
    Provide o versight of CQI activities related to care and service including staff participation and problem-solving teams
    Ensure compliance to ParaMed policies, procedures and legal requirements for yourself and all staff
    Participates in necessary care conferences with Health Care team, Contractors and funders
    Work collaboratively with a multi-disciplinary team consisting of government agencies, healthcare workers, and other community resources
    Demonstrate continuous learning and professional development through involvement in conferences, committees and networks


    What you bring:
    Registration/licensing in good standing as a Registered Nurse with provincial regulatory college
    BScN preferred
    Minimum of three (3) years in a formal nursing leadership role required
    Minimum of 2 years' experience as a practicing Registered Nurse, in a community setting
    Certification in Community Health Nursing with CNA certification preferred
    Membership with the Registered Nurses Association of Ontario (RNAO) preferred
    Working knowledge of applicable health care legislation including Mental Health Act, Substitute Decisions Act, Healthcare Consent Act, Privacy / Personal Health Information Act and others
    Knowledge of standards of care for palliative, wound, IV therapy and other specialties in order to offer guidance on b est p ractices in th ese areas
    Superior oral and written communication skills to effectively interact with clients, families, contractors, and staff to resolve conflicts
    Effective skills in critical thinking and problem solving
    Flexibility in hours worked in order to accommodate operational needs
    Knowledge of applicable community resources available for clients and families
    Current certification (within the past 12 months) of First Aid, CPR, completed within Canada
    Excellent computer skills including experience in Word and Excel
    Able to provide a current, clear criminal back check with Vulnerable Position Screening (VPS)


    Time Type:
    Full time Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible Join a winning team and let's succeed together
    ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.
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