Jobs
>
Calgary

    Application Support Specialist - Calgary, Canada - MNP

    MNP
    MNP Calgary, Canada

    2 weeks ago

    MNP background
    Full time
    Description

    Job Details

    Description

    Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

    Make an impact with our Technology - Operations team as an Application Support Specialist. This diverse team of tech-savvy problem solvers embraces digital transformation and the possibilities technology brings to the future of our industry. As a trusted advisor, you'll support, utilize and maintain MNP's technology to ensure smooth IT operations, enabling team members to work efficiently and effectively.

    MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

    Responsibilities

  • Provide assistance to internal users on various applications for working papers, bookkeeping (desktop and cloud products), tax preparation, and in house custom templates for financial statements
  • Assess requests and determine root cause of issues
  • Understand functionality from a user perspective of accounting products used for preparation of files and client deliverables
  • Develop an understanding of all components of MNP's CaseWare templates
  • Identify and trouble shoot application problems leveraging your accounting and technology knowledge and communicate those to the development team
  • Escalate enquires in a timely manner to the development team for fixes, or to internal subject matter experts for issues requiring clarification
  • Contact third party vendors when appropriate to request more assistance or report issues with functionality
  • Document resolutions and workarounds in the knowledge base
  • Build trust with internal users by regularly demonstrating a high level of expertise and professionalism
  • Develop a thorough understanding of MNP's services, businesses, and industry
  • Contribute to the development of new ideas and approaches to improve work processes

    • Skills and Experience

  • Post secondary education in accounting or at least 2 years of experience in a full cycle accounting role
  • Excellent communication skills
  • Experience using accounting software such as QuickBooks, Sage, Xero, AgExpert, CaseWare or CaseView
  • Experience working in public accounting is considered an asset
  • A passion for technology and desire to provide superior customer service
  • TARA Energy Services

    IT Support Specialist

    2 weeks ago

    TARA Energy Services Calgary, Canada

    REPORTS TO: DIRECTOR IT · SUMMARY: · The Information Technology Support Specialist provides technical support to our team members on a variety of challenges relating to hardware, software and peripherals. This includes printers, mobile devices, MFPs and video conferencing equipme ...

  • The Brenda Strafford Foundation

    IT Support Specialist

    2 weeks ago

    The Brenda Strafford Foundation Calgary, Canada Full time

    **Who we are** · The Brenda Strafford Foundation (BSF) is dedicated to our mission to optimize well-being and enrich people's lives through a comprehensive and diverse range of services including: Aging Care & Senior Living; Community Supports; International Healthcare; and Resea ...

  • beBee Professionals

    Support Specialist

    4 weeks ago

    beBee Professionals Calgary, Canada Customer Support Representatives Freelance

    Job Title: Support Specialist · Location: Calgary, AB · Company: beBee Professionals · Job Description: · We are looking for a Support Specialist to join our team in Calgary, AB. The Support Specialist will be responsible for providing technical assistance to our customers and in ...

  • ATB Financial

    Support Specialist

    17 hours ago

    ATB Financial Calgary, Canada

    **OUR BOTTOM LINE IS DIFFERENT.** · There's something special about working at ATB, and it's been recognized on every top employer list that matters. Maybe it's our exceptional culture where your total wellness is supported through market-leading benefits and you're free to bring ...

  • AirSprint Private Aviation

    Technology Support Specialist

    1 week ago

    AirSprint Private Aviation Calgary, Canada

    **Reporting to**: IT & Security Operations Manager · **Location**: Calgary, Alberta · **Schedule**: Monday - Friday, 40 hours/week · **Starting Salary**: $55,000 per annum · **The big picture**: · Have your career take off with us AirSprint is growing and we're looking for a pass ...

  • Helcim

    Merchant Support Specialist

    2 weeks ago

    Helcim Calgary, Canada

    Are you passionate about providing customer support? Do you find satisfaction in solving problems and building relationships? Are you well-versed in the intricacies of the software and technology? If so, we have an exciting opportunity for you to become a valued member of our bri ...

  • Xplore Inc.

    Technical Support Specialist

    1 week ago

    Xplore Inc. Calgary, Canada

    **Position Overview**: * · Are you a new grad from a technical program? An experienced job seeker looking for a new and exciting opportunity? Or someone with a passion for technology and experience in troubleshooting? Then join Xplore's growing team of Technical Support Specialis ...

  • CBI Health

    Direct Support Specialist

    2 weeks ago

    CBI Health Calgary, Canada

    **Community Rehabilitation Worker -** · Applewood - Monday to Friday - 9:00am to 3:00pm · Are you interested in making a difference in a client's everyday life by caring for them with compassion, dignity and respect? CBI Health Group has a great opportunity for you We are seeking ...

  • Bitwide

    Client Support Specialist

    2 weeks ago

    Bitwide Calgary, Canada

    **About BitWide** · BitWide is hiring because we are growing Therefore, we need to grow our client support team. BitWide has a collection fun and eccentric team members. We also provide flexible work schedule arrangement · **What we do**: · **What you will be doing**: · - Connect ...

  • beBee Professionals

    Network Support Specialist

    4 weeks ago

    beBee Professionals Calgary, Canada Network Support Services Freelance

    Network Support Specialist · beBee Professionals is looking for a Network Support Specialist to join our team in Calgary. The successful candidate will be responsible for providing technical support and maintenance of our network infrastructure. · The ideal candidate should have ...

  • Benevity

    Technical Support Specialist

    5 days ago

    Benevity Calgary, Canada

    **Meet Benevity**: · Benevity's award-winning corporate purpose software empowers companies and their people to take social action on the issues and causes they care about. Through giving, volunteering, grantmaking and positive actions, we help 650+ clients (and counting) build b ...

  • beBee Professionals

    Network Support Specialist

    4 weeks ago

    beBee Professionals Calgary, Canada Network Support Services Freelance

    Job Offer: Network Support Specialist · beBee Professionals is looking for a Network Support Specialist to join our team in Calgary. · The successful candidate will be responsible for providing technical support and maintenance of the company's network infrastructure. This includ ...

  • beBee Professionals

    Technical Support Specialist

    4 weeks ago

    beBee Professionals Calgary, Canada Customer Support Representatives Freelance

    BeBee Professionals is looking for a Technical Support Specialist to join our team in Calgary. · The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and providing technical advice and guida ...

  • Aon Corporation

    Broking Support Specialist

    17 hours ago

    Aon Corporation Calgary, Canada

    Posting Description: · **Broking Support Specialist** · Are you looking for a new opportunity that will allow you to both leverage your existing customer service skills while also learning the ins and outs of the insurance industry? Do you enjoy supporting your team and bringing ...

  • CTR Refrigeration

    Customer Support Specialist

    1 week ago

    CTR Refrigeration Calgary, Canada

    **Responsibilities**: · - Provide timely and concise communication/assistance with Customers in **High Caliber Retail store **about our company, products and services · - Provide Excellent customer service to both internal and external customers · - A/R Receipt Batch Entry (enter ...

  • Field Law

    Litigation Support Specialist

    5 days ago

    Field Law Calgary, Canada

    Location: · - Calgary · - Closing Date: · - Practice Area: · Our Calgary office has an immediate opening for an Intermediate/Senior Litigation Support member to join the Litigation Support Team and related Practice Groups. Reporting directly to the Litigation Support Team Lead, t ...

  • World of Spas

    Customer Support Specialist

    3 days ago

    World of Spas Calgary, Canada

    We are seeking an energetic, dynamic and collaborative person to join our team. As part of our World of Spas family, you will be an intricate and flexible support person to many facets of our company. Primarily, you will be part of our customer support team, which involves servic ...

  • Royal Bank of Canada

    Bilingual Customer Support Specialist

    3 weeks ago

    Royal Bank of Canada Calgary, Canada

    **Come Work with Us** · At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. · Whether you're helping clients find new opportunities, developing new tech ...

  • Finning International Inc.

    Sitech Technology Support Specialist

    1 week ago

    Finning International Inc. Calgary, Canada

    Company: · Finning Canada · Worker Type: · Permanent · Position Overview: · Reporting to the Customer Support & Training Manager, the primary function of Technology Support Specialist is to provide training and ongoing technical support to end-users and customers, as well as ment ...

  • CBI Health

    Community Direct Support Specialist

    2 weeks ago

    CBI Health Calgary, Canada

    **Part Time Community Direct Support Specialist (Calgary - NE) (Dinka Speaking)** · Schedule: · Saturday: 9:00am to 3:00pm · Are you interested in making a difference in a client's everyday life by caring for them with compassion, dignity and respect? CBI Health Group has a great ...