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    Restaurant Floor Manager - Toronto, Canada - Eataly North America

    Eataly North America
    Eataly North America Toronto, Canada

    3 weeks ago

    Default job background
    Full time
    Description
    Job Description

    The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly's full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.

    • Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
    • Documents, investigates, escalates and resolves all employee and guests incidents
    • Provides a steady presence on the floor, monitoring guest, food and team member service
    • Ensures exceptional service standards are consistently met and that activities are carried out effectively
    • Inspects dining room and storage areas to ensure compliance with health and safety regulations
    • Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
    • Reviews financial information such as sales, inventory and costs to monitor budget
    • Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
    • Documents, investigates and resolves employee and guest incidents
    • Performs other duties as required or assigned
    Qualifications
    • 2+ years of experiencing leading or managing a front-of-house restaurant team
    • Understanding of steps of service
    • Outstanding communication, leadership and problem-solving skills
    • Bachelor's Degree or Associate's Degree in Restaurant Management or Hospitality preferred
    • Knowledge of Italian cuisine and beverage highly preferred

    Job Requirements

    • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
    • Ability to lift up to 50 pounds
    • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
    • Food Handler's License preferred
    Additional Information

    Benefits and Perks

    • Medical, Dental, Vision Insurance
    • Paid Time Off
    • Paid Parental Leave
    • RRSP
    • Bonus program
    • Free family meal daily
    • Discounts at Eataly
    • Classes on products and Italian cuisine
    • Referral bonus program
    • and more

    Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company's policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly's policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.

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