- assist with the development, implementation and evaluation of business processes, forms, operational manuals practices, training materials, policies and procedures for the Board's Disability Management program;
- ensure the disability management software application modules are set up and maintained;
- set up processes to ensure the safety and security of disability management records,
- conduct audits, analysis and reporting of trends, patterns, and indicators; and
- assist with research for grievances, arbitrations and hearings.
- Assist with the development and setting up of business processes, policies, procedures, operational manuals and training materials;
- Ensure business process documentation is kept current and accurate, making adjustments and updates where necessary;
- Review forms and letters; update and change as necessary to ensure quality and consistent standards are maintained;
- Provide instructional support in the use of disability management software (e.g. Parklane) and other related applications;
- Assist with the setup, testing, implementation and upgrades of the disability case management modules;
- Set up and implement records management processes to ensure the safety and security of all disability management records in accordance with best practices and legislative requirements;
- Liaise with WSIB and external vendors such as Parklane, EAP and medical providers;
- Work collaboratively with management, staff/departments, third party providers and union representatives to gather, provide and communicate information related to disability management;
- Conduct research and analysis in the usage of external providers (i.e. EAP or IME), and provide recommendations to assist with setting of criteria and evaluation of services;
- Provide confidential administrative support to the Coordinator to assist with review of WSIB decisions, grievances and arbitrations;
- Design and run various reports and queries to analyze trends, patterns, indicators, and to meet information requirements for Management/Federations/Unions;
- Provide support to the grievance/arbitrations/hearing process including conducting research, participating in meetings, preparing confidential correspondence and maintain a tracking database and files of all grievance/arbitration/hearings material;
- Maintain and update budget information for the department; and
- Other duties as assigned.
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Disability Management System/Records Administrator - Toronto, Canada - Toronto District School Board
Description
SCH II NTE
Disability Management System/Records Administrator
1 – Term Position
People and Culture
Schedule II, Level 4
(Non-Union – 12 Months)
$69,723 - $82,955
This is a 1 year Term position
Overall Purpose:
Reporting to the Coordinator Disability Management, the Disability Management Systems/Records Administrator will provide support to the Coordinator in the implementation and administration of the Board's Disability Management program.
The Administrator will:
Summary of Duties: