Concierge - Edmonton, Canada - Christenson communities Ltd
Description
Key Responsibilities:
- Acknowledge and greet all residents and guests with utmost courtesy and urgency. Answer questions and direct visitors to appropriate locations.
- Answering incoming phone calls and direct accordingly.
- Provide information about services and amenities available in the building, the neighborhood, and the community.
- Serve as an advocate for our residents with respect to needs and requirements.
- Ensure adequate notification has been given to residents regarding maintenance or inspections.
- Updates meal log binder monthly
- Manages activity signup sheets provided by the recreation department
- Updating and organizing information boards throughout community
- Works closely with Community Coordinator to manage housekeeping schedule
- Maintaining work orders and purchase order
- Inventory, order, and maintain sufficient stock of office supplies
- Booking, tracking, and reporting of guest suite rentals and common areas.
- General reception duties
Minimum Educational/Experience Requirements:
- High School Diploma required.
- Postsecondary education or equivalent related administration training/experience would be a definite asset.
- Minimum two years of office administration experience.
Proven Skills/Demonstrated Abilities
- Good communication and interpersonal skills.
- The ability to work independently and as part of a team.
- Intermediate knowledge of Microsoft Office (Excel, Word, Outlook, and PowerPoint).
- Outstanding customer service focus.
- Promotes a positive team spirit and company image at all times.
- Proven organizational, multitasking, and priority management skills.
- Handle sensitive and confidential assignments with tact and diplomacy.
- A caring attitude.
Other Bona-Fide Occupational Requirements:
- A current and clear Criminal Records Check is required
Disclaimer
This job description indicates representative responsibilities and specifications of the position only and should not be considered to necessarily represent all responsibilities and specifications of the position.
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