- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
- Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
- Provides feedback to store manager on partner performance during shift.
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
- Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
- Discovers and responds to customer needs.
- Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns.
- Executes store operations during scheduled shifts.
- Organizes opening and closing duties as assigned.
- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
- Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
- Maintains regular and consistent attendance and punctuality.
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
- Follows health, safety and sanitation guidelines for all products.
- Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
- Utilizes operational tools to achieve operational excellence during the shift.
- Customer service experience in a retail or restaurant environment
- Ability to direct the work of others
- Ability to learn quickly
- Effective oral communication skills
- Knowledge of the retail environment
- Strong interpersonal skills
- Ability to work as part of a team
-
Supervisor Shift
1 day ago
L BRANDS Edmonton, AB, CanadaWe focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we be ...
-
Shift supervisor
1 day ago
Fire & Flower Inc. Edmonton, AB, CanadaFire & Flower is a leading, technology-powered, adult-use cannabis retailer with more than 70 corporate-owned stores in its network. The Company leverages its wholly owned technology development subsidiary, Hifyre Inc., to continually advance its proprietary retail operations mod ...
-
Operations Supervisor
15 hours ago
Connect Logistics Services Inc. St. Albert, CanadaConnect Logistics Services Inc. located in St. Albert, is a third party contractor that provides warehouse and distribution services of spirits, wine, import beer and cannabis throughout the province of Alberta on behalf of Alberta Gaming, Liquor, and Cannabis (AGLC). We are a me ...
-
Surgical Processor
3 days ago
Alberta Health Services St. Albert, Canada**Your Opportunity**: · **Description**: · As a Surgical Processor, you will be responsible for the decontamination, reassembly and sterilization of hospital supplies, equipment and surgical instrumentation. You will use the principles of aseptic technique and follow Universal Pr ...
-
Dishwasher
3 days ago
Century Casino St. Albert St. Albert, CanadaTo clean and wash dishes, other cooking utensils and ensure the cleanliness of all kitchen areas. To perform all duties in compliance with safety standards, health standards and the Alberta Gaming and Liquor and Cannabis Commission (AGLC). · - Organizational and time management s ...
-
Team Lead
3 days ago
Transitions Rehabilitation Association St. Albert, Canada_**Transitions**_ is looking for a creative, innovative and energetic person to become a **Team Lead** **for Mobile Supports**. · A **Team Lead** is responsible for supporting the leadership team in their effort to achieve Transitions' Vision and Mission statements. Through commi ...
-
Assistant Manager
15 hours ago
Planet Fitness Franchises St. Albert, Canada**Assistant Manager**: · - St. Albert, AB - **Full Time **Position - Weekdays: Monday through Thursday 2:30-11pm & Weekends: Sunday 11am-7:30pm · **Essential Duties and Responsibilities**: · - The ability to understand and drive club metrics in alignment with business performance ...
-
Cashier
3 days ago
Rockland St. Albert, CanadaIndividuals must demonstrate dedication to exceptional Customer Service and build strong relationships with existing and prospective customers by creating a welcoming environment with a memorable and rewarding customer experience. · **Responsibilities and Duties** · - Create a po ...
-
Warehouse Lead/supervisor
15 hours ago
Uline St. Albert, Canada**Job Description**: · **Warehouse Lead / Supervisor** · **From $35 to $40 per hour** · **Edmonton Branch** · **25 Richardson Drive, St. Albert, AB T8N 7W4** · Uline: Where hard work and hustle are valued and rewarded. · **Hours**:Monday - Friday, 10:30 AM to 7 PM. · **Position * ...
-
Child Care Supervisor
15 hours ago
St Albert Day Care Society (SADCS) St. Albert, CanadaLooking to take your career to the next level? We are looking for 1-2 experienced daycare supervisor(s) to join our team This opportunity offers growth and advancement. Continuous learning is very important to us · In this position, you will supervise a designated area, and will ...
-
Kitchen Team Member
2 days ago
St. Albert Rugby Football Club St. Albert, CanadaJob Overview: · We are seeking a dedicated Part-Time Kitchen Team Member to join our dynamic team. As a Kitchen Team Member, you will play a crucial role in ensuring the smooth operation of our kitchen, contributing to the overall dining experience for our customers. · **Duties** ...
-
Effing Team Member
2 days ago
Effing Seafoods St. Albert, Canada**Effing Seafoods is all about service, quality and knowledge of all things seafood. We have a retail store, online frozen delivery service and wholesale division to high end restaurants. The owner, Effing Rob, grew up on Vancouver Island in a fishing family and grew oysters on t ...
-
Machine Operator
2 days ago
Fromagerie Coopérative St-Albert INC. St. Albert, CanadaEducation: Secondary (high) school graduation certificate · - Experience: Will train · - or equivalent experience · **Work site environment**: · - Noisy · - Hot · **Work setting**: · - Relocation costs not covered by employer · - Cheese makers · - Food processing plant · - Dairy ...
-
Cook
2 days ago
B&K Management St. Albert, Canada**Scope of Position**: · The Cook is responsible for producing meals for residents and guests using production checks and standardized recipes. The Cook will assist in the food ordering process for the home. · **Must be bilingual (French & English)** · **Must be willing to commut ...
-
Yard Associate
15 hours ago
Rockland St. Albert, CanadaIndividuals should exhibit a strong commitment to providing exceptional customer service and possess the ability to establish and maintain strong relationships with both existing and potential customers. They should have excellent interpersonal and communication skills, be attent ...
-
Operations Clerk
1 day ago
ABCRC St. Albert, CanadaThe position will report to the Operations Clerk Supervisor and will be responsible to maintain documentation, records and coordinate receipts and shipments in accordance with established ABCRC procedures using computerized and manual systems. · **KEY FUNCTIONS & ACCOUNTABILITIES ...
-
Operations Clerk
2 days ago
ABCRC St. Albert, CanadaThe position will report to the Operations Clerk Supervisor and will be responsible to maintain documentation, records and coordinate receipts and shipments in accordance with established ABCRC procedures using computerized and manual systems. · **KEY FUNCTIONS & ACCOUNTABILITIES ...
-
Material Handler
1 day ago
Dura-Line St. Albert, CanadaAt Dura-Line, an Orbia business, we create solutions that better connect people and information across the globe. No matter how big or small a role we each play, everything we do is connected to that shared purpose. Your work with us will help reinvent the future of cities and ho ...
-
Inspector
2 days ago
Alberta Gaming, Liquor and Cannabis St. Albert, Canada**Inspector** · **ABOUT AGLC** · Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta's gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they ca ...
-
Dishwasher/kitchen Helper
3 days ago
Hopscotch Early Learning and Child Care St. Albert, Canada**About Hopscotch**: · Hopscotch is an early learning and child care centre providing high quality service to approximately 100 children and their families from our centre in St. Alberta. This includes a top quality nutrition program which includes two snacks and lunch each day, ...
shift supervisor - St. Albert, Canada - Starbucks
Description
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Summary of Experience
Required Knowledge, Skills & Abilities
Starbucks and its brands are an equal opportunity employer of all qualified individuals.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of colour, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
