Sales & Conference Coordinator - Clc - London, Canada - Campus Living Centres
Description
1.Reporting RelationshipsPosition Reports to:
Sales & Conference Manager- Positions Supervised: Sales & Conference Administrator- Upward interactions: General Manager2.
Position Summary and Job Magnitude- As a member of a Sales team, the coordinator will provide a key support function between the sales clients and the business operation.
The Coordinator is responsible for completing and executing the details of sales contracts, collecting payments and acting as a general liaison between the Residence, the Sales Manager and the Client.3.
Essential Functions and Basic Duties- Assist in generating sales for the Residence to help meet and/or exceed forecasted revenue targets- Attend tradeshows, networking opportunities and Open House events as needed
- Followingup on sales leads
- Maintaining relationships with existing clients
- Identifying new opportunities for sales, marketing & advertising
- Act as a liaison between the property and the institution's sales related departments (i.e. marketing & conference departments) to ensure open lines of communication
- Attends conferences and meetings as required
- Ensure details of sales contracts and agreements are properly executed
- Complete Sales Progress Reports and any other required reports in a timely fashion
- Entering sales and booking information into the properties Property Management System
- Handling of, and taking responsibility for, customer enquiries
- Preparing written quotations and contracts
- Perform the administration functions of the Sales Office
- Performs other duties as assigned.
- Ensures employees are advised of and trained on the existence of any potential or actual danger to their health or safety of which the supervisor is aware.
- Ensures every precaution reasonable in the circumstances is taken for the protection of an employee.
- Supports a safe work environment that is free from any violence or harassment.
- Reinforces and demonstrates a positive "health and safety" attitude and working climate and holds information sessions with staff on health and safety issues
- Develops an effective working relationship with JHSC members and supports their role
- Performs informal workplace inspections daily and formal workplace inspections quarterly, including staff observations
- Makes every reasonable attempt to resolve any employee health and safety concerns
- Conducts effective Incident Investigations and reviews all forms, ensuring these are discussed at management meetings
- Corrects any substandard or unsafe acts or any unsafe conditions and informing superiors of concerns
- Ensures that a maintenance program for any equipment and machinery in the workplace is carried out
- Implements emergency plans when necessary and ensures that employees have been properly trained to comply
- Regularly evaluating employee performance and providing periodic feedback with respect to health and safety.
- Initiative
- Inter-Personal Skills
- Customer Service
- Reliability
- Skill & Knowledge
- Quality of Desired Results
- Adaptability & Flexibility
- Organizing & Planning
- Overall Performance
- Health & Safety Responsibilities
QualificationsEducation:
Recognized College Diploma or University Degree- Skills/Abilities: Possess ability and desire to sell accommodations- Strong organizational, communications, and customer service skills; verbal & written
- Experience Required:
Working ConditionsHours per Week:
Scheduled 44 hours per week- Indoor/Outdoor: Indoor- Level of Interruption: High level of interruption- Stress Level: Moderate overall stress level- Travel Outside of Location: Minimal
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