- A unique and fun working atmosphere in the heart of a popular shopping area in Quebec City;
- Teamwork with passionate colleagues for a rewarding experience;
- A competitive salary with an annual performance bonus;
- Group insurance paid 100% by the employer;
- A pension fund including an employer contribution;
- Reporting to the Assistant Director, you will be responsible for supervising and supporting a team of supervisors in their daily duties. You will actively participate in the development of the skills of each of them.
- You will also be responsible for developing, coordinating and delivering the training program for our ride operators.
- The Senior Supervisor must demonstrate strong leadership towards his colleagues and employees. In his human relations, both with employees and customers, you will have to show discretion, tact, diplomacy, respect, and courtesy. Maintaining excellent working relationships and a spirit of collaboration with all staff at Méga Parc and Galeries de la Capitale is essential to be successful in this position.
- The Senior Supervisor will be the Méga Parc contact person on evenings and weekends.
- Participate in the recruitment process in collaboration with the Administrative Coordinator;
- Coach supervisors and support their professional development;
Assess the performance of supervisors and support them in achieving their objectives. - Design and structure innovative training programs;
- Provide training on customer experience, ride operations, point of sale systems, etc.
- Ensure compliance with occupational health and safety standards;
- Effectively manage point of sale, payment and locker rental systems;
- Verify collection reports and improve processes;
- Validate schedules and approve pay.
- Provide exceptional service and mentor our employees
- Work with staff to ensure quality service;
- Effectively resolve customer complaints, either in person or in writing, with tact and diplomacy.
- Ensure the preparation and cleanliness of the park to welcome customers;
- Participate in daily employee information and distribution meetings;
- Resolve operational issues and propose improvements;
- Identify opportunities for improvement and provide recommendations to increase productivity and operational efficiency;
- Be able to perform all supervisory duties;
- Any other related duties.
- Assist the various departments of the Galeries de la Capitale at certain times of the year, which is one of the dominant values of the company "One team".
- Minimum of 5 years experience managing a supervisory team, or equivalent;
- Training in business management, hotel/restaurant management or event management;
- Experience in training program design;
- Ability to mobilize, motivate and lead your team towards a common goal;
- Excellent verbal and written communication skills in French and English;
- Advanced knowledge of the Office suite;
- Ability to prioritize tasks and meet deadlines;
- Good judgment, decision making and resourcefulness.
- Be rigorous in meeting industry safety standards
- Successfully complete International Ride Operator Certification (IROC) training and maintain accreditation.
- Successfully complete IROC (Instructor) training
- Have availability for evenings and weekends (Thursday and Friday evening 13:00 - 21:30 and Saturday and Sunday 8:30-17:30).
-
Field Service Supervisor
1 week ago
BD Quebec City, Canada**Job Description Summary**: Le Superviseur Service et Support pour les dispositifs de distribution BD Pyxis est responsable de fournir un leadership à l'équipe locale de service sur le terrain et du soutien au Gestionnaire Sénior. Supervise les tâches administratives associé aux ...
-
Superviseur(E) de Production
1 week ago
Masonite Québec, CanadaWe heard you knock · Responsabilités: · Responsable de la sécurité, la qualité et la productivité de tous les départements de production. · Dirige les activités de production et établit les priorités en assurant une utilisation maximale des ressources. Évaluer la performance et p ...
-
Req24-044 - Electrical Supervisor - Underground
3 weeks ago
Glencore Quebec City, Canada**Job highlights** · - Raglan mine · - Québec, Canada · **Job ID** · - REQ24-044**Closing date** · - 01/04/2024**Last Updated** · - 15/03/2024*** · **RAGLAN MINE** · **ELECTRICAL SUPERVISOR - UNDERGROUND** · **(1 PERMANENT POSITION)** · **Service: Concentrator operations and Ener ...
-
Research Assistant
2 weeks ago
Centre universitaire de santé McGill Québec, CanadaOrganization description · Le Centre universitaire de santé McGill (CUSM) est un centre hospitalier universitaire intégré, reconnu à l'échelle internationale pour l'excellence de ses programmes cliniques, de sa recherche et de son enseignement. Le CUSM a pour objectif d'assurer a ...
-
Innovation and Partnerships Administrator
3 weeks ago
McGill University Québec, CanadaPlease refer to the · job aid for instructions on how to apply. · - Position Summary: · - The Innovation and Partnerships Administrator coordinates activities emanating from the Innovation and Partnerships (I+P) team, which encompasses the Industry Partnerships, Technology Transf ...
-
Food Service Manager 1 1
1 week ago
Compass Group USA Quebec City, CanadaYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. · You'll find us in schools, colleges, hospitals, office ...
-
Building Administrator
3 weeks ago
McGill University Québec, CanadaPlease refer to the · job aid for instructions on how to apply. · University Advancement (UA) promotes McGill to its global community and to the public, engaging alumni, volunteers and friends of the University, and building on McGill's record of fundraising success in support of ...
-
Office Assistant C
3 weeks ago
McGill University Québec, CanadaVeuillez référer au guide · pour obtenir des instructions sur la façon de postuler. · Si vous êtes un employé actif de McGill (c.à-d. actuellement dans un contrat ou un poste actif à l'Université McGill), ne postulez pas via ce site de carrière. Connectez-vous à votre compte McGi ...
-
Student Research Assistant
2 weeks ago
McGill University Québec, CanadaPlease refer to the · job aid for instructions on how to apply. · Department of Biology (Professor Melania Cristescu) · Position Summary: · - Maintains invertebrate cultures (grow algai and mutation accumulation lines, collect tissue, extract RNA, convert RNA to cDNA) · - Updates ...
-
en Administration
1 week ago
Commission Scolaire Central Quebec / Central Quebec School Board Quebec City, Canada**Pourcentage de la tâche: 100%** · **Superviseur immédiat: Conseillère en gestion de personnel** · **Nature du travail** · **Attributions caractéristiques** · La personne travaillant dans ce corps d'emploi assiste la conseillère en gestion de personnel dans la gestion des dossie ...
-
Assistant Track Supervisor
1 week ago
Canadian National Railway Québec, CanadaAt CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term car ...
-
Track Supervisor
3 weeks ago
Canadian National Railway Quebec City, CanadaAt CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term car ...
-
Financial Analyst
1 week ago
EXFO Quebec City, CanadaFinancial Analyst · **Main locations**:Quebec, Quebec, CA**Job Type**:Full-time**Workplace type**:Hybrid**Offer number**:4086EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network ...
-
Concession Attendant
2 weeks ago
Compass Group Quebec City, CanadaYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. · You'll find us in schools, colleges, hospitals, office ...
-
Waitstaff, Centre Videotron
2 weeks ago
Compass Group Quebec City, CanadaYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. · You'll find us in schools, colleges, hospitals, office ...
-
Administrator (Nu)
1 week ago
McGill University Québec, CanadaPlease refer to the · job aid for instructions on how to apply. · University Advancement (UA) promotes McGill to its global community and to the public, engaging alumni, volunteers and friends of the University, and building on McGill's record of fundraising success in support of ...
-
Financial Analyst
1 week ago
EXFO Quebec City, CanadaFinancial Analyst · **Main locations**:Quebec, Quebec, CA**Job Type**:Full-time**Workplace type**:Hybrid**Offer number**:4085EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network ...
-
General Help
3 weeks ago
Compass Group Québec, Canada**Working Title**:General Help · **Employment Status**: Seasonal · **Starting Hourly Rate**: 17.00 · **Address**:294 Rue Saint-Joseph, Lévis, QC G6V 1G2 · **New Hire Schedule**:une fin de semaine sur 2 de 17h à 20h + 2 soirs semaine · You might not know our name, but you know whe ...
-
Cook
1 week ago
Compass Group Quebec City, Canada**Working Title**:Cook · **Employment Status**: On-Call (PRN, Per Diem, Casual) · **Starting Hourly Rate**: 16.50 · **Address**:250 BOUL WILFRID-HAMEL Quebec City QC G1L 5A7 · **New Hire Schedule**:Sur appel selon les événements / On call depending on events · You might not know ...
-
Cook
2 weeks ago
Compass Group Quebec City, CanadaYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. · You'll find us in schools, colleges, hospitals, office ...
Senior Supervisor - Québec City, Canada - OMERS
Description
Why join us?
Are you looking to join an innovative, global real estate company who builds communities and connects people to exceptional places? If so, we would love to tell you our story.
At Oxford, our culture is truly one of a kind. Across business lines and around the world, we embrace the complex and tackle opportunities with speed and agility. We are ambitious and humble, forward looking and service-focused. We get stuff done, and have fun doing it We take great pride in contributing to the communities where we live. We believe that what is good for the environment is good for business. Together we deliver exceptional experiences to our over 2 million daily customers.
WHY JOIN US?
Join a passionate team and become a memorable memory generator in Eastern Canada's only indoor amusement park
Méga Parc is an entity of Galeries de la Capitale, recipient of the prestigious Customer Experience Award for excellence in service, is looking for a dynamic and motivated Senior Supervisor to join our team. Do you have strong leadership skills in managing and mobilizing supervisory staff, training and communication? We would like to meet you
We offer:
Key Responsibilities:
Tasks and Responsibilities.
Human Resources Management:
Training Programme:
Financial/Administrative Management:
Customer Service:
Daily Operations:
A UNITED TEAM
Requirements:
TO SUCCEED IN THIS ROLE, YOU MUST:
If you are ready to take on this exciting challenge and be part of an exceptional team, apply today to join the Mega Park adventure
Our story:
Oxford Properties Group ("Oxford") is a leading global real estate investor, asset manager and business builder. It builds, buys, and grows defined real estate operating business with world-class management teams. Established in 1960, Oxford and its portfolio companies manage approximately C$87 billion of assets across four continents on behalf of their investment partners. Oxford's owned portfolio encompasses office, logistics, retail, multifamily residential, life sciences, hotels, alternatives and credit in global gateway cities and high-growth hubs. A thematic investor with a committed source of capital, Oxford invests in properties, portfolios, development sites, debt, securities, and real estate businesses across the risk-reward spectrum. Together with its portfolio companies, Oxford is one of the world's most active developers with over 80 projects currently underway globally across all major asset classes. Oxford is owned by OMERS, the Canadian defined benefit pension plan for Ontario's municipal employees.
For more information on Oxford, visit
OMERS is committed to having a workforce that reflects the communities in which we live and work. We are an equal opportunity employer committed to a barrier-free recruitment and selection process. At OMERS inclusion and diversity means belonging. How we create a sense of belonging is through our employees and our vast network of Employee Resource Groups. Whether you are passionate about gender, pride, or visible minorities, we have groups that are focused on making a difference in all of our lives.
