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Guest Service Agent
1 week ago
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Customer Service Agent
4 weeks ago
The Nationwide Group Markham, CanadaBilingual (French) Customer Service Agent - Resolution 1 · Customer Service Agent - Resolution Team 1 · Summary: · The Bilingual Customer service agent- Resolution 1 role will report directly to the Resolutions Team Manager. This role will be responsible for ensuring the accurate ...
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The Nationwide Group Markham, CanadaCustomer Service Agent - Resolution Team 1 · Summary: · The Bilingual Customer service agent- Resolution 1 role will report directly to the Resolutions Team Manager. This role will be responsible for ensuring the accurate and timely completion of appraisal request by providing su ...
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Guest Services Agent
2 weeks ago
Sunray Group of Hotels - Delta by Marriott Markham, ON Markham, Canada**Guest Services Agent** · Our employees believe we are creating a purposeful service. Where at Delta Hotels, we are always warm, wise and in control so our guests can focus on what's most important. · **We offer competitive salary, full benefits package, Paid Time Off, and oppor ...
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Guest Service Agent
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Park Inn by Radisson Toronto Markham Markham, CanadaJob description · The Front Desk is the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests that they've made the right choice to stay with us. To deliver a great guest experience - The Front Desk Agent will ...
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customer service agent
3 weeks ago
APS Metal Industries Pickering, Canada Full timeWork Term: Permanent · Work Language: English · Hours: 40 hours per week · Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year · Experience: 2 years to less than 3 years · Tasks · Answer written and oral inquirie ...
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Customer Service Agent
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Parsons Markham, CanadaIn a world of possibilities, pursue one with endless opportunities. Imagine Next · When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace ...
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customer service agent
3 weeks ago
APS Metal Industries Pickering, Canada Plein tempsDurée de l'emploi: Permanent · Langue de travail: Anglais · Heures de travail: 40 hours per week · Education: · Expérience: · Education · College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year · Tasks · Answer written and or ...
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Customer Service Agent
2 weeks ago
ESBE Scientific Industries Inc. Markham, CanadaWork Term: Temporary · - Work Language: Bilingual · - Hours: 37.25 hours per week · - Education: College/CEGEP · - Experience: Experience an asset · - or equivalent experience · **Work setting**: · - Remote location · - Business sector · **Tasks**: · - Access and process informat ...
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Customer Service Agent
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Ensil Inc Markham, CanadaEducation: Bachelor's degree · - Experience: 5 years or more · **Work setting**: · - Private sector · **Tasks**: · - Access and process information · - Answer inquiries and provide information to customers · - Arrange for billing for services · - Arrange for refunds and credits · ...
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HR Service Center Agent
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Bilingual Customer Service Agent
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taq Markham, Canada**RESPONSIBILITIES** · - Provide technical related phone support to North American based automotive dealerships · - Diagnose end-user problems using a systematic listening and probing approach · - Troubleshoot and respond to customer requests, from problem identification through ...
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HR Service Centre Agent
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Guest Services Agent
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Customer Service Agent
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Eminence Talent Group Toronto, Canada Full timeCompany Description: · Our Client, a pioneering non-custodial cryptocurrency exchange, is set to redefine the digital finance landscape. Their commitment to innovation, security, and customer empowerment positions us as a leader in facilitating seamless crypto transactions. · Rol ...
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customer service agent
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Primo Foods Inc. Vaughan, Canada Full timeEducation: Secondary (high) school graduation certificate · Experience: 1 year to less than 2 years · or equivalent experience · Work setting · Retail/wholesale establishment/distribution centre · Screening questions · Are you currently legally able to work in Canada? · Do you ha ...
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Customer Service Agent
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Customer Service Agent
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VGW Toronto, CanadaVGW is a fast-growing technology company and creator of market-leading online social games. With offices around the globe, we're on a mission to be the biggest gaming company in the world · Due to major growth we are expanding our Customer Service team in Toronto and currently lo ...
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Passenger Service Agent
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Guest Service Agent- Part Time
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Hilton Markham Suites Conference Centre & Spa Markham, Canada Part timeThe Hilton Suites Toronto/Markham Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is "Yes", we would like to meet you. · **First impressions are everyth ...
Inside Service Agent - Markham, ON, Canada - Allstate Canada
Description
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life.
Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its "You're in Good Hands" promise and is proud to have been named a Best Employer in Canada for nine consecutive years.
Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism.
To learn more, visit For safety tips and advice, visit
Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Role Designation:
Home-Based (rotating shifts)
Contact Centre is open - Monday to Friday 7am to 8pm ET.
Benefits to joining Allstate
Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back
Job description:
Our team is growing, and we are actively looking to hire Inside Service Agent focused professionals to join our team Reporting to the Manager, Inside Service, you will be responsible to service, take first notice of loss (FNOL) calls and upsell Allstate home and auto insurance products.
Analyze the client's current and future requirements and make recommendations on products that would best suit their needs.
Provide personalized service while being a Trusted Advisor with respect to insurance.
Promoting features and benefits as part of ongoing portfolio reviews.
Manage policy renewal process and client inquiries to make changes to their policies.
Reply to on-line requests.
Upselling and cross selling Auto and Property products in accordance with the Allstate's underwriting guidelines.
Promoting client loyalty through attention to detail and relationship building during policy renewals and updates.
Handle client claims calls.
Provide support and guidance when handling First Notice of Loss (FNOL) initial claim calls; Document loss details in the claim system and perform specified tasks and ensure claim is transferred/assigned to a Claim Advisor.
Qualifications:
Must have OTL or General level 1 Insurance License or willing to obtain for the province you are located in.
Proficient computer skills in MS Office applications.
Willingness to work evenings is required.
Bilingual - (MANDARIN OR CANTONESE/ENGLISH)
Bonus qualification:
Call center, insurance and upselling experience is preferred.
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
