Business Operations Manager - Toronto, ON, Canada - INCOM Web & e-Marketing Solutions

Description

iNCOM is an innovative, growth-oriented company, focused on providing software solutions (SaaS) for the real estate industry.

iNCOM Real Estate Web & e-Marketing Solutions has grown over the past 20 years to become one of North America's Leading Real Estate Website & Digital Marketing companies.

we are now engaged in our next stage for growth. We are seeking an Operations Manager to become a core member of our management team. The ideal individual for this role has an analytical mindset, high energy and able to work autonomously.

The candidate is an individual who likely possesses several years of experience in a fast paced corporate setting or professional services firm with exposure to SaaS company management and/or digital marketing services.

This is an exciting and challenging opportunity for an ambitious, hands-on individual to use his or her knowledge and professional experience in a dynamic, growth-oriented business.

The new Operations Manager will be responsible for managing the company's day-to-day operations and supporting the President in driving the strategic growth initiatives of the company.

The individual will be accountable for directing and managing the team to ensure everyone works collaboratively towards the key performance indicators and strategic goals set by the President and the Board.

Oversee all aspects of company operations to ensure all team members are working towards the established growth targets and strategic initiatives, and be ultimately accountable for the team's performance in achieving these goals
Lead, manage, and oversee projects as directed by the President, and remain accountable for the completion of these projects on time and on plan, thereby allowing the President to devote increased time to strategic initiatives
Interact regularly with employees in a variety of departments, including sales, website production, digital marketing, customer support, retention, and development, to ensure all team members are aligned and accountable for their areas;
Monitor customer churn, sales productivity metrics, and other key performance indicators, and suggest methods to improve or remediate any issues identified therein
Monitor digital marketing KPIs to evaluate the effectiveness and cost of various lead generation activities. Guide and monitor administrative team members as they complete billing, and management reporting processes
Provide guidance, leadership, and motivation to employees in order to maintain the corporate culture
Support the President in ad-hoc projects and requests
Several years of progressive experience in a fast-paced corporate environment, professional services firm or software company with a role in operation management, management consultant, corporate development & strategy, or similar professional background and experience
Working with a growing software company;
Experience in digital marketing;
Experience managing a sales organization;
Experience leading teams and managing projects effectively and efficiently
Financial acumen with the ability to develop a financial plan and manage resources effectively
Outstanding leadership, communication, and conflict management skills
Comfortable working in a hands-on environment, managing competing personalities and styles
Bachelor of Business Administration or other professional designation is preferred.
A young team of bright individuals who inspire and help each other.
Health benefits and performance bonuses.
Regional Sales Manager is responsible for organizing, managing, maintaining, and growing a targeted area and current customer base.
Create and manage customer base/accounts
Develop new business outside of our existing client base
Develop long-term and mutually beneficial relationships with large accounts.
Minimum 5 years of Sales and Account Management experience
Web savvy/knowledge of internet marketing
Proficient in MS Office and a CRM software
Organized, flexible and thrives in dynamic environment

account management:

Job Type:
Full-time
Corporate Account Manager (Sales)
INCOM Web & e-Marketing Solutions
Permanent, Full-Time
Career Level: 2+ Years Sales Experience
INCOM Web & e-Marketing Solutions is one of Canada's Leading Real Estate Internet Marketing companies. We are currently recruiting for a dynamic Corporate Account Manager for our Sales Team.

The Corporate Account Manager's primary focus is to expand sales revenue as well as drive new market share by aquiring new business.

Develop new business outside of our existing client base.
Successfully promote and sell products/services through cold call sales, client meetings and corporate events

Maintain and develop a high level of knowledge of the Real Estate industry and the company's products and services.

An ability to develop long-term and mutually beneficial relationships with large accounts.
~ Web savvy/knowledge of internet marketing.
~ The Marketing Manager will be responsible for the ideation, planning and execution of all marketing strategies, including social media and community strategies, to enhance brand awareness, customer acquisition, engagement, and retention.

iNCOM is a leading provider of SaaS and e-marketing solutions for thousands of Real Estate professionals in North America.

You will lead our growing marketing team to support our accelerated growth plans over the future.

Are you a strategic leader and hands-on contributor with proven experience in leading successful Marketing Strategies and elevating brand awareness? Develop and execute data-driven marketing strategies that drive growth, enhance brand awareness, and generate high-quality MQLs and SQLs.

Build, own, and be responsible for the marketing funnel - from top-of-the-funnel lead generation to nurturing and conversion, you will design and execute comprehensive strategies that drive customer acquisition.

Through continuous testing and experimentation, you will identify areas of opportunity and implement improvements to enhance campaign effectiveness.
Be the in-house expert on social media and digital advertising campaigns for our internal team and our clients.
Lead and mentor the in-house Digital Marketing Specialists.
Manage the workflow of the Marketing Department.
Update website content, manage email campaigns and email automation systems.
Plan and implement strategies to drive traffic to websites and social media channels.
Create/Implement/optimize B2B and B2C lead generation campaigns (PPC, e-mail, AdWords, LinkedIn, Facebook Ads, Bing, etc.).

Manage content creation and website optimization using CMS tools, ensuring consistent and engaging brand presence across all digital channels.

Produce visually compelling marketing materials that adhere to brand guidelines and graphic design principles.
Drive PR and media outreach efforts to elevate the company's reputation and visibility in the market.
Measure & optimize campaign performance against ROI's and KPI's.
Analyze social media campaign results and provide updates, reporting, recommendations, and actionable insights.
Ability to incorporate Google Analytics and Facebook Data for tracking and reporting results.
University degree in Marketing, Digital Marketing or related field.
~Hands-on experience running multiple client campaigns using Google AdWords, Facebook Ads, PPC campaigns, social media tools and digital marketing best practices.
~ You have strong analytical skills and the ability to interpret data to drive informed marketing decisions.
~ Experience with marketing automation and e-mailing platforms.
~ Creative and professional writing, editing and communication skills.
~ Database management and datamining capabilities.
Working knowledge of WordPress, Elementor, Webhooks and Zapier.
Knowledge of Photoshop and Illustrator.
Video Editing software knowledge.
Benefits and performance bonuses.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, etc.

We regret that we are unable to sponsor employment Visas.
Community Manager

iNCOM is a SaaS technology company that offers an all-in-one website + CRM solution to real estate professionals across North America.

Our scalable technology gives individual agents and brokers a chance to compete against the big players on digital marketing channels.

We are looking for a team member to help us empower our clients with the required knowledge and help them gain practical skills on how to use our software, generate more real estate leads and close more deals.

Conduct online webinars and attend group training sessions.
Help clients succeed by creating and publishing educational content, such as videos, e-books, infographics, blog posts and FAQs.
Create, own and manage the company community groups across social media channels.
Build an influence over our client base with value-adding content and effective communication strategies.
Have experience conducting webinars and presenting ideas online on a mass scale.
Being comfortable presenting ideas frequently on digital platforms.
Motivated by helping others and by gaining people's trust.
Benefits and performance bonuses.

InCom Web & e-Marketing Solutions works closely with real estate professionals, from the local to national levels throughout USA & Canada.

Our team of web developers, designers and marketing specialists know how to develop and deliver a superior service to our customers.

With InCom's all-in-one lead generation platform and managed advertising services, realtors are able to generate real estate leads, close more deals and grow their business.

Perform web-based training and support through online tool such as EasyWebinar, Zoho Assist and Zoom
Contribute in the creation of educational content;
Maintain relevant training documents and materials for all levels of training
Create "how- to" training videos. This includes writing the scripts, recording the videos and performing the video editing.
Organize and deliver technical training consistent with course content, objectives and delivery strategy
Support the improvement of current or the creation of new web-based or instructor-led training courses.
Updates course documentation on a continuous basis to ensure timeliness and relevance, maintains technical resource library, and keeps records of training activities
Create and update training material such as end-user manuals/guides, presentations, references
2+ years relevant work experience in a customer-facing, customer success, account management or strategic role years experience in a professional services and/or training role
~ A detail-oriented with strong time management skills;
~ Knowledge of the digital marketing space, and a passion for marketing technology
~ Knowledge of Graphic design software Illustrator and other Adobe Creative Suite applications and CSS is an asset;
~ Technical/Documentation writing skills are an asset
~ Video Editing Skills are an asset. Experience with a Content Management Systems (CMS) is an asset
~ Canadian University degree and/or college diploma in Business/Marketing/ or related field is an asset;
~ Enterprise Software: 2 years (Preferred)

A young team of bright individuals who inspire and help each other.
Benefits and performance bonuses.

Job Types:
Full-time, Permanent
SEM/SEO & Digital Marketing Specialist
*Local applicants only please.

Employment Type:
Full-Time or Full Time Contract

InCom Web & e-Marketing Solutions is currently seeking a dynamic SEM/SEO & Digital Marketing Specialist to help us support our exciting and growing client base.

The ideal candidate must have more than 2 years of experience as a SEM/SEO & Digital Marketing Specialist in a Digital Marketing Agency.

We are on the hunt for a digital specialist with a strong background in a broad range of channels, with an emphasis in SEO, SEM, social media advertising/marketing, analytics, content writing, and other general website optimization strategies.

You'll plan, set up, manage and monitor campaigns across a variety of digital channels, helping to increase awareness, generate leads and convert new customers for our clients.

This role requires an individual who can clearly communicate account status, performance and deliverables through in-person, over the phone and email to strengthen client relationships.

This person must have an eye for impactful, creative development and storytelling – integrated with a natural ability to lead.

Be the day to day lead for the company's digital strategy including social media, blog, website content, e-mail programs, SEO and SEM.

Implement tactical online marketing initiatives including event tracking, on site optimizations, keyword analysis, content creation, site auditing and competitive analysis.

Setup and data analysis with Google Analytics.
Define and report on SEM performance metrics.
Develop complex pay-per-click campaigns from the ground up and execute the day-to-day management.

Work with cross-functional internal teams to grow and drive social media adoption and best practices and make recommendations on how the SM program should evolve based on current trends.

Identify possible new digital marketing trends and opportunities.

Experience of developing compelling marketing campaigns and collateral with a focus on email marketing, social and digital platforms that use various media and tactics to reach a targeted client base, enhance a corporate profile and drive sales.

Proven ability to create, engage and maintain a strong professional network to achieve corporate goals.
Prepare and present monthly performance reports and recommendations to senior.
Advance knowledge and working experience of all Microsoft Office applications.
Demonstrable solid experience and success in implementing digital and social media marketing strategies. This must include managing corporate social media profiles and communities.
An ability to develop long-term and mutually beneficial relationships with large accounts.
Experience using adobe products such as Photoshop, InDesign and Illustrator would defiantly be a big plus.

Minimum 2 years of marketing agency experience with proven experience in online marketing and PPC search and display campaigns, including Adwords, Facebook.

~2+ years of experience in a digital marketing role.
~ Experience with Social Media marketing (Facebook, LinkedIn, Twitter, Instagram etc...)
~ Keyword Research, Link building strategies and Tactical implementation.
~ Ability to write clearly, accurately and concisely for email campaigns, website content and updates including blogs, service descriptions, press releases, editorial placements, collateral, ads, social media site content. (A written test may be required).
~ Diploma or undergraduate degree preferably in a communication, digital marketing/SEO-SEM related qualification.
~ A young team of bright individuals who inspire and help each other.
Local applicants only please.
Expirience on SPA and PWA specially using ,Nodejs and MongoDB
Through understanding of the Software Development Lifecycle (e.g. Requirements, Design, Development, Testing) and exposure to Agile or iterative SDLCs.
PHP and Mysql
A young team of bright individuals who inspire and help each other.
Provide remote training and support to clients
Maintain relevant training documents and materials for all levels of training
Create "how- to" training videos. This includes writing the scripts, recording the videos and performing the video editing.
Organize and deliver technical training consistent with course content, objectives and delivery strategy
Support the improvement of current or the creation of new web-based or instructor-led training courses.
Updates course documentation on a continuous basis to ensure timeliness and relevance, maintains technical resource library, and keeps records of training activities
Perform web-based training and support through online tool such as EasyWebinar, Join.
Create and update training material such as end-user manuals/guides, presentations, references
Contribute in the creation of educational content;
2+ years relevant work experience in a customer-facing, customer success, account management or strategic role (SaaS, Marketing Agency / IT or Real Estate industry experience preferred);
~1 -2 years experience in a professional service and/or training role
~ A detail-oriented with strong time management skills
~ Knowledge of the digital marketing space, and a passion for marketing technology
~ Knowledge of Graphic design software Illustrator and other Adobe Creative Suite applications and CSS is an asset
~ Technical/Documentation writing skills are an asset
~ Video Editing Skills are an asset. Experience with HTML and Content Management Systems (CMS) is an asset
~ Canadian University degree and/or college diploma in Business/Marketing/ or related field is an asset
~ Enterprise Software: 2 years (Preferred)

js and Developer
iNCOM specializes in full-featured real estate website solutions and online lead generation services for real estate professionals.
js and developer to help us develop new generation of our web-based application. You will be collaborating with our front-end application developers, designing back-end components, and integrating data storage and protection solutions.

js and developer, you should possess extensive knowledge of and based services and experience in a similar role.

Develop and manage well-functioning databases and application
Implement effective security protocols, data protection measures, and storage solutions.
Test software to ensure responsiveness and efficiency
Troubleshoot, debug and upgrade software
js and

Developer Requirements:
js and Developer
Ability to write clean, modular, high-performance, reusable code/ UI components/libraries
Thorough understanding of the Software Development Lifecycle (e.g. Requirements, Design, Development, Testing)
Primary additional assets we hope you have demonstrated:
~ A young team of bright individuals who inspire and help each other.
Benefits and performance bonuses.