Commissions Administrator - Toronto, Canada - Canada Protection Plan

Canada Protection Plan

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you looking to be part of a continually growing and dynamic company that is a leader in the life insurance industry? Canada Protection Plan, A Foresters Financial Company, is a Canadian owned and operated corporation that designs, markets and sells life insurance and related products with simplified underwriting processes that require no medical exams on many of our plans

Would you like to make a difference with the customers we serve? We are driven to excel, and our employees reflect this passion.

Our company values include shared collaboration, career development and a friendly and open work environment. Canada Protection Plan offers this and more.

Our strength is a culture characterized by particular care and respect for employees.

We connect with our employees in significant and meaningful ways, including (but not limited to):

An orientation to physical, mental, and financial wellness in the workplace
Employee development
Performance management program which connects goal setting, coaching, formal performance reviews and the allocation of base salary and bonus rewards
Companypaid benefit plan with a health care spending account (HCSA) as well as an RRSP and DPSP program where the company matches employee contributions
One paid volunteer day per year to engage in a charitable cause of choice
Casual dress code policy

Job Summary

The Commissions Administrator is accountable for ensuring that producers and up-line management in all distribution channels are compensated accurately and promptly, as per established guidelines and service levels and in accordance with their contracting agreements.

The incumbent will provide customer service at established service levels, including accurately answering questions and/or resolving compensation inquiries.

Key Responsibilities

Commissions Administration

Administers compensation for all distribution channels, ensuring that all producers and upline management are compensated accurately and on a timely basis
Processes all account activities to ensure that the adviser tight payroll deadlines are met.
Processes compensation accruals and adjustments, creates and administers garnishments, assignments and court orders
Reviews and corrects errors on daily error reports and/or unprocessed activities prior to commission deadlines
Investigate and resolves any inconsistencies on a timely and accurate basis
Maintains all applicable systems with accurate producer and upline compensation information

Customer Service

Provides customer service support through our dedicated 1800 line in accordance with rotating schedules

Debt Management Reporting

Reviews Debt Management reports and applies established processes in order to recover outstanding producer debts
Negotiates and administers special arrangements for commission debt repayment; registers and manages terminated producers with debt

Key Qualifications:

Postsecondary diploma in a related field or equivalent experience
23 years of accounting and bookkeeping experience; strong mathematical skills are an asset
Excellent English written and verbal communication skills; French written and verbal skills would be considered an asset
Requires strong ability to multitask under pressure and time constraints to meet various deadlines while maintaining keen attention to detail
Able to respond to constantly changing needs and schedules and to organize and prioritize workload
Decisive with good judgment/decisionmaking skills to act effectively in resolving compensation issues
Knowledge of producer and upline contracting is an asset
Requires welldeveloped problem solving and analytical skills
Accurate keyboarding skills with good working knowledge of Word and Excel
Knowledge of PMACS and PMACS web portal would be an asset
Ability to work within the hours of Insurance Operations (8:00 am 8:00 pm)
Must be willing to work extended hours, evenings, and weekends during peak periods as required to meet SLA's

At Canada Protection Plan, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.

We are dedicated to building a diverse workforce and we are an equal opportunity employer.

INDCPP