Account Manager - Mississauga, Canada - GroupQuest Benefits Resources Inc.

GroupQuest Benefits Resources Inc.
GroupQuest Benefits Resources Inc.
Verified Company
Mississauga, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description
GroupQuest, a division of People Corporation, is looking for an Account Manager to join our team. One of our highest priorities is providing excellent service and creating long-lasting relationships.

We were acquired by People Corporation in 2019 and appreciate the advantages of being part of Canada's largest provider of employee benefits and employer services.

We are a Nation-wide Group Benefits Managing General Agency (MGA) working in partnership with advisors and insurance carriers.

With over 20 years of experience, knowledge and expertise, GroupQuest offers full back-office support and service to advisors in all aspects of group benefits, allowing them the opportunity to stay focused and knowledgeable in front of prospects and clients.

Internally, we pride ourselves on offering our employees opportunities for professional development and growth.

Does your list of strengths include multitasking and prioritizing your workload?
Do you enjoy working with numbers and feel confident communicating with clients?
Do you have a customer service mindset and a passion for helping others?
If your answer to these questions is an enthusiastic "yes", then please keep reading

The client service team is the heart of our operation.

For new brokers, the service team members are the ones who make the first impression, and our warm, courteous and efficient response to their group needs is what fortifies our stellar reputation in the industry.

As an Account Manager at GroupQuest, you will have the opportunity to work in a dynamic and supportive team atmosphere as well as:


Coordinate:
with Account Executives for direction and broker communications while providing support for groups


Analyze:
with a "think outside the box" approach to solve problems and prepare proposals or alternatives to traditional and non-traditional employee benefits plans


Manage:
the submission and tracking of all MGA appointment letters, the submission of Agent of Record letters and the pending terminations due to minimum participation requirements


Impact:
as one of the first contacts for new brokers, you will be a first impression brand ambassador for GroupQuest
Grow - your skills and knowledge especially as it relates to the Group Benefits industry. GroupQuest is focused on helping people grow as individuals and professionals

  • 2+ years working Client focused with commitment for service excellence
  • 2+ years of experience in the group benefits industry
  • Excellent problem solving and troubleshooting skills
  • Excellent communication skills, both written and verbal
  • Ability to multitask and prioritize to meet client and internal needs
  • Excellent reasoning, judgment and decisionmaking abilities
  • Able to work independently and as part of a team
  • Bilingual (French/English) would be an asset
  • GBA or CEBS designation considered an asset

What's in it for you:


  • Learn by working alongside our experts
  • Extended health care and dental benefits
  • A retirement savings plan with company contributions
  • A suite of Health & Wellness offerings
  • Mental Health programs and support for you and your family
  • Assistance for the completion of industry designations
  • Competitive compensation
  • A fulfilling opportunity to join a supportive, vibrant, growing company
This full time role requires mínimal lifting and working from a seated position for periods of time.

This role is typically performed in an office based environment which may be at GroupQuests head office located in Mississauga, a People Corporation work center in Canada or hybrid.

Want to join our team? Submit your resume today

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.
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