IT Support Administrator - Mississauga, Canada - Just Energy

Just Energy

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

IT Support Administrator

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Description

IT Support Administrator*
Hybrid Mississauga or Houston

The IT Support Administrator will be a member of a team of highly skilled hands on individuals tasked with supporting Just Energy's corporate users and endpoints.

As an expert troubleshooter, the engineer will lead investigation and resolution of support incidents. The engineer will proactively recommend enhancements for improved security and availability.

Focused on continuous improvement, the engineer will develop engineering standards, performance metrics and procedures for repeatable, error free design, implement and operate processes make use of process automation where applicable.

Responsibilities:

Independently drive technical infrastructure projects to support corporate initiatives. Coordinate efforts with other teams and external vendors to deliver quality solutions to the business.
Manage and Operate Azure AD, Active Directory, Office 365, SCCM, BitLocker (MBAM), Antimalware, VMware horizon View
Maintain corporate endpoints (remote and in office) compliant with security best practices and software updates.
Manage and deploy all software on corporate endpoints. Produce reports to management on request.
Some after business hours and weekend work is required in this role. Participation in oncall rotation expected.
Streamline operations by building appropriate automations. Build runbooks for new and existing solutions.

Requirements:

Advanced knowledge and current experience
System Center Configuration Manager (SCCM) in a comanaged environment.
Expert in Packaging and deployment: Office 365, ADR, patch management, Widows Images
Endpoint protection and policies
Management of VMware Horizon View VDI.
Microsoft BitLocker Administration and Monitoring (MBAM) administration and trouble shooting.
Exchange Hybrid administration, experience with online mailbox migration
Active Directory administration, user and group creation, working with GPO
Managing Mobile Devices and remote workforce using Endpoint management software such as Microsoft Intune.
Demonstrated experience with automation. Must be proficient in Scripting languages (such as PowerShell)
Comfortable with occasional racking/unracking equipment and connecting physical cables
Administrating BMC remedy force ITSM, including building workflows
Experience with Power Automations would be a plus
2+ year experience as a system administrator in a similar environment

Education:

Bachelor's degree in Computer Science or a related field preferred
Certifications in Server Administration. (VCP /MCSA or MCSE, Azure/AWS will be considered an asset).

Primary Location:
CA-ON-Mississauga

Work Locations:
ON-Mississauga-Courtney Park 80 Courtney Park West Mississauga L5W 0B3

Job:
Information Technology

Organization:
Canada

Schedule:
Regular

Shift:
Standard

Employee Status:
Non-Management

Job Type:
Full-time

Job Level:
Day Job

Travel:
Yes, 15 % of the Time

Job Posting:
Feb 7, 2023, 2:11:15 PM