Support Assistant C - Toronto, Canada - City of Toronto

City of Toronto

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job ID: 39797

Job Category:
Administrative

Division & Section:
Toronto Court Services

Work Location:
Various - See Below

Job Type & Duration:
Part-time, Temporary Vacancy (12 month)

Hourly Rate and Wage Grade:
$ $32.19

Shift Information:
Monday to Friday, 20 hours per week

Affiliation:
L79 Unit B PT

Number of Positions Open: 4

Posting Period: 20-Mar-2024 to 05-Apr-2024

Vacancies known at the time of posting:
Eglinton Ave W, Toronto, M6M 1V1 (1)

2. 30 Adelaide Street East, Toronto, M5C 3G8 (1)

3. 60 Queen Street West, Toronto, M5H 2M4 (2)

Major Responsibilities:

Selects and presents data. Determines and corrects errors.
Drafts correspondence (relating to legislative authorities and court/tribunal processes).
Inputs, updates and maintains data (e.g. processing certificates of offence and Information filed with court, Prepping court dockets, updating dispositions including FTR, scheduling trials etc.).
Prepares presentation materials, forms etc.
Utilizes layout, formatting and keyboarding skills using computer.
Maintains filing and retrieval systems for records/documents (e.g. trials, pending matters to be scheduled, schedules, tables, completed cases, docket payments, fines at collections, exhibits, recording tapes / digital recording files, reports, inventory data and manuals, receivables and completed matters) etc.
Issues/completes receipts/documentation.
Receives, balances and records payments and completes receipts.
Responds to inquiries requiring broad knowledge of the operational area/function (e.g. call centre, public counter, intake counter and information desk).
Coordinates meeting rooms, bookings and special requirements for meetings.
Attends meetings, takes and transcribes minutes.
Prepares, sorts, processes, collects, opens, distributes and delivers mail, cash, and bank deposits.
Monitors, orders and maintains supplies/resource materials for unit or other locations.

Key Qualifications:

Considerable experience working with various filing systems and the management of large volumes of information both hard copy and electronic.
Experience with MS Office (i.e. Word, Excel, Access, Outlook and PowerPoint), data entry, formatting procedures for text, table, spreadsheet and mail merging.
Experience working in a customer service environment, dealing effectively with all levels of staff and the general public and service providers in person, by telephone and in writing.

You must also have:

Mathematical ability to compile statistical summaries and to balance accounting documents, e.g. Failed to Respond (FTR) dockets, Walk In Guilty (WIG) dockets, First Attendance dockets balance day end cash transactions etc.
Knowledge of legal and technical terms and court procedures and requirements, e.g. knowledge of the Statutory Powers Procedure Act, City of Toronto By-Laws, Provincial Offences Act, Courts of Justice Act, Administration of Justice Act and related regulations.
Excellent interpersonal, and communication skills with the ability to meet and interact with, judiciary, Legal Profession, Staff, Enforcement Agencies, Public and representative from external agencies and organizations in an efficient, discreet and professional manner.
Excellent organizational skills with ability to multitask in a high pressure, high volume environment with mínimal supervision.
Ability to utilize layout of formatting procedures for text, charts, graphs and statistical data.
Ability to operate audio/visual systems and perform minor maintenance and repairs.
Ability to type/keyboard at a fair rate of speed, and accuracy.
Ability to lift boxes up to 20 kg.
Ability to work flexible and varied hours on a rotational basis.
Ability to work in a primarily digital environment
Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.

Learn more about the City's commitment to employment equity.

**Accommodation