Jobs

    Customer Service Specialist, Client Services - Langley, BC, Canada - Apex Aluminum Extrusions

    Apex Aluminum Extrusions
    Apex Aluminum Extrusions Langley, BC, Canada

    3 weeks ago

    Default job background
    Full time
    Description

    We have an exciting opportunity for a Customer Service Representative/Order Entry Specialist to join our Customer Service Team in Langley, BC.

    This is a full-time, permanent position, with an excellent benefits package, and room for growth.

    Shift Schedule: 8:00 AM - 4:30 PM Monday to Friday

    Understanding the needs and challenges of our customers to best support them.
    Maintaining constant communication with customers and the operations team.
    Reviewing and monitoring orders, RMAs, holds, and credits to ensure all customer requirements are met and accurately acknowledged.
    Assisting with administrative tasks, including but not limited to, scanning documents, arranging couriers, answering phones, and filing.
    Minimum 2+ years of order entry experience in a B2B customer service environment, preferably a manufacturing setting
    Experience with Microsoft Word, Excel, and Teams.
    Intermediate Computer Skills
    Excellent communicator via email, phone and in person.
    Dental coverage
    Visit our website at to learn more about our company#

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