Administrative Clerk - Woodbridge, Canada - 407 ETR

407 ETR

Verified Company

Woodbridge, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Summary:

Direct Relationships:

Team Manager, Customer Account Management
Manager, Customer Service
Sr. Manager, Customer Operations

Duties and Responsibilities:

Maintain customer accounts including but not limited to:
Consolidation and de-consolidation.
Research and process credits and adjustments.
Plate maintenance activities.
Address changes.
Track and record daily transactions for productivity measures.
Participate in daily team huddles to review individual performance, workload priorities and identify areas of opportunity.
Other projects or tasks as assigned.
Flexibility to work any schedule between 8:00am and 6:00pm as well as additional hours when required to meet department objectives.

Qualifications:

1 2 years' experience in a customer service type role or ecommerce environment.
General knowledge, equivalent to secondary school completion.
Excellent written and verbal communication skills.
Ability to multitask and meet deadlines in a fastpaced environment.
Must be detail and process oriented.
Analytical aptitude, highly motivated, well organized, and disciplined.
Good working knowledge of MS Office Products (Word, Excel)
Experience with PeopleSoft, Maestro, Salesforce.
Knowledge of 407 ETR business would be considered an asset.

Note:
This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.