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    Warehouse - Cambridge, Canada - Canadian Tire - Cambridge 75 Dundas (Store #036)

    Canadian Tire - Cambridge 75 Dundas (Store #036)
    Canadian Tire - Cambridge 75 Dundas (Store #036) Cambridge, Canada

    5 days ago

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    Description

    SUMMARY

    The Warehouse Associate has a key role in ensuring that products are received, verified, stored, and transported to the sales floor or in the warehouse in a safe and efficient manner. Associates are also responsible for keeping the warehouse neat, tidy, and well maintained. This position includes a lot of lifting and carrying.

    RESPONSIBILITIES & TASKS

    Customer Service

    • Provides the team with the necessary supporting processes to enhance the overall customer experience within the store through:
      • Maintaining housekeeping disciplines in the warehouse in order to facilitate location of products by all staff.
      • Responding to and handling customer and staff inquiries, requests, and concerns in a timely manner.

    Operations

    • Receives, scans, verifies, and stores all incoming and overstock products according to established procedures and policies.
    • Ships returns and completes proper paperwork.
    • Reconciles inventory differences.
    • Prepares merchandise for filing, sorts and fills merchandise carts for the retail floor.
    • Is responsible for garbage disposal, cardboard recycling, and the disposal of broken products in accordance with store policy.
    • Processes damaged and returned claims.
    • Repairs broken packages as needed.
    • Reports stolen and damaged goods to Management.
    • Operates computer and scanning tools, and enters all relevant coding in Canadian Tire systems.
    • Handles dangerous goods and hazardous products according to established procedures.
    • Plays an active role in the warehouse team by openly sharing opinions and ideas on how to improve the warehouse, and by participating in meetings and all training as required.
    • Engages in learning activities and listens to feedback to improve their own abilities.
    • Complies with company, store, and warehouse policies.
    • Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.
    • Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others.
    • Completes other tasks, as required.

    REQUIREMENTS

    • Ability to work with minimal supervision.
    • Basic math and computer skills.
    • Ability to work in other areas of the store is an asset.
    • Certification in operating warehouse equipment is an asset.
    • Work experience in a warehouse/distribution environment, in a Canadian Tire store, is also considered an asset.

    REQUIRED SKILLS & ABILITIES

    Successful candidates will demonstrate the following competencies:

    • Strong belief in the Canadian Tire Values of honesty, integrity, and respect.
    • Results-oriented individual.
    • Effective written and oral communication skills.
    • Ability to complete detail oriented retail tasks according to instructions and to demonstrate responsibility for outcomes.
    • Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals.
    • Ability to resolve retail and/or customer issues.
    • Ability to adapt and cope with challenging and changing situations.
    • Positive attitude, punctuality, and solid work ethic.

    POTENTIAL CAREER OPPORTUNITIES

    • Next levels: Merchandiser, Supervisor, Warehouse Manager and Promotions Manager.
    • Other retail, customer service and management opportunities in a large network of more than 485 Canadian Tire stores across the country.
    • Career opportunities across the larger Canadian Tire family (Canadian Tire Petroleum, PartSource, Mark's, FGL Sports Ltd, Canadian Tire Corporation Limited, and Canadian Tire Financial Services).

    PHYSICAL DEMANDS & WORKING CONDITIONS

    In compliance with the store's Health and Safety Policies and Procedures:

    • Standing/walking for 8 hours.
    • Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from "light" to "heavy".
    • Lifting and turning repeatedly throughout the shift.
    • Lifting and twisting above the shoulder, from the floor to shoulder, and floor to waist.
    • Ability to go up and down a ladder and stairs while carrying merchandise.
    • Walking and carrying things at the same time and pushing/pulling, as required.
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