- Supervise, advise and train customers on installation, operation and maintenance. Evaluate equipment, identify needs for service or parts and submit request to drive quote volume.
- Proactively work with customers, sales representatives, and monitor recent orders to identify opportunities for service visits.
- Complete service visits, generate professional reports, and submit billing in a timely manner.
- Utilize SalesForce system to submit Quote Requests, manage Service Reports, update Asset data, and collaborate with other departments.
- Appropriately manage time and resources to minimize overtime and expenses, while generating Value Add Service and Parts Quotes. Identify and advise sales resources on new equipment opportunities at customers.
- Provide feedback and training on equipment performance and potential improvements to Sales, Engineering, and others in the Field Service Department.
- English - Verbal & Written required, French, a plus
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and engineering drawings. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees. - Required / Intermediate
- Ability to utilize mathematical concepts such as fractions, percentages, and ratios in practical situations. - Required / Basic
- Considerable ingenuity and judgment required to deal with factors not easily evaluated, interpret results and make decisions working independently. - Required / Expert
- Generating professional and grammatically accurate technical reports and proposals, not requiring routine review by others. - Required / Intermediate
- Ability to operate general hand tools, measuring devices, air tools, and other common equipment for industrial equipment maintenance. - Preferred / Intermediate
- Must possess a valid driver's license in province of residence and be insurable under company's motor vehicle insurance policy. - Required
- Demonstrated common PC Skills including Microsoft products. - Required / Intermediate
- Experience with SalesForce or similar customer management software. - Beneficial
- Must complete annual MSHA Vendor Training. Surface and Underground Vendor Training / Certifications. - Required
-
Service Technician
2 weeks ago
Key Equipment Services Regina, Canada**Key Equipment Services **is an industry leader in providing technical service repairs for commercial food equipment. We are always hiring in western Canada. This current job ad is for a permanent, full-time, Commercial Appliance Service Technician to join our team in **Regina, ...
-
Service Technician
3 weeks ago
Excel Refrigeration Regina, Canada**Location**:Regina, SK · **Department**:Service and Installation · We are looking for an 1st, 2nd, 3rd, 4th year apprentice or Journeyperson Refrigeration Technician to join our team. · We are looking for a full-time Journeyperson and Apprentice Refrigeration/HVAC Technician's t ...
-
Service Technician
2 weeks ago
SaskTel Regina, Canada**POSITION OVERVIEW** · **Training** · The four week training program is fully paid and will be scheduled Monday to Friday from 8:30 AM to 5:00 PM. Successful completion of the training program is a condition of employment in order to continue employment as a SaskTel Service Tech ...
-
Service Technician
2 weeks ago
Bunzl Canada Regina, CanadaThe Service Technician is responsible providing excellent customer service while servicing customer equipment. As a Service Technician, you will record the service request, successfully service equipment and follow up with our customers on maintenance or concerns. · **_ Responsib ...
-
Service Technician
1 week ago
Hotsy Cleaning Systems Regina, Canada**Service Technician** · **Hotsy Cleaning Systems** · **Regina, Saskatchewan, Canada** · Hotsy Water Blast manufactures and distributes industrial cleaning systems. We are #1 in North America. Our products are high quality and our reputation for delivering excellent customer serv ...
-
Service Technician
2 weeks ago
Hotsy Cleaning Systems Regina, Canada**Service Technician** · **Hotsy Cleaning Systems** · **Regina, Saskatchewan, Canada** · Hotsy Water Blast manufactures and distributes industrial cleaning systems. We are #1 in North America. Our products are high quality and our reputation for delivering excellent customer serv ...
-
Service Technician
2 weeks ago
Aquifer Distribution Regina, Canada**Service Technician - Regina** · Aquifer Distribution Ltd. is looking to add a Service Technician to our growing team in Regina. · Specializing in water treatment and pumps, the Service Technician is responsible for performing various repairs and service of equipment. Strong tec ...
-
Service Technician
2 weeks ago
Motion LP Regina, CanadaHello, it's a new day and it's time to answer the call to elevate your career and make life accessible for all. · **Our purpose is to make life accessible** · Our compassion and knowledge set us apart. With kindness and expertise, we support individuals by delivering the right mo ...
-
Service Technician
2 weeks ago
DSL Ltd. Regina, CanadaAs a Service Technician at DSL, you will be responsible for maintaining an extremely high level of customer service and professionalism while repairing and maintaining food service equipment. If a customer has a malfunction with their machine, it is up to DSL to ensure that they ...
-
Service Technician
3 weeks ago
London Drugs Limited Regina, CanadaAre you always up to date on the latest tech developments? Do you have a knack for translating technical language and concepts for people with varying technical abilities? This may be the career for you · **Service Technician** · As one of Canada's fastest-growing and most succes ...
-
Service Technician
3 weeks ago
Fer-Marc Equipment Ltd. Regina, CanadaFer-Marc Equipment is in search of a Service Technician who would be responsible for maintaining and repairing various equipment, but not limited to Zamboni ice resurfacers, street sweepers, sewer cleaning & hydro-excavation trucks, refuse truck, asphalt maintenance equipment etc ...
-
Service Technician
2 weeks ago
Fer-Marc Equipment Ltd. Regina, CanadaFer-Marc Equipment is in search of a Service Technician who would be responsible for maintaining and repairing various equipment, but not limited to Zamboni ice resurfacers, street sweepers, sewer cleaning & hydro-excavation trucks, refuse truck, asphalt maintenance equipment etc ...
-
Service Technician
2 weeks ago
Fer-Marc Equipment Ltd. Regina, CanadaFer-Marc Equipment is in search of a Service Technician who would be responsible for maintaining and repairing various equipment, but not limited to Zamboni ice resurfacers, street sweepers, sewer cleaning & hydro-excavation trucks, refuse truck, asphalt maintenance equipment etc ...
-
Service Technician
1 week ago
Redhead Equipment Regina, CanadaAt Redhead Equipment we do Whatever It Takes to meet the needs of our customers and have been doing so for 75 years. We deliver the most dependable brands of agricultural, construction and truck and trailer equipment across 11 locations in Saskatchewan. · As a Service Technician ...
-
Service Technician
2 weeks ago
Coca-Cola Canada Bottling Limited Regina, CanadaFacility Location · - Regina · Work Location - Regina · Posting Locations - Regina · Department - Regina MRC and Field Service · Job Function - Warehouse Operations · Employee Type - Regular Employee FT Hourly · Shift/Hours - Monday - Friday, 7:00 AM - 3:30 PM. Some weekends may ...
-
Service Technician
1 week ago
Comairco Equipment Regina, CanadaWe are looking for a **Service Technician** to join our team on the road, in **Regina ** · **WHY WORK AT COMAIRCO** · **Total** compensation between $65,000 and $110,000 per year, **including**: · - Base salary pending level of experience plus annual bonus. · - Several bonuses of ...
-
Service Technician
2 weeks ago
Comairco Equipment Regina, CanadaWe are looking for a **Service Technician** to join our team on the road, in Regina · **WHY WORK AT COMAIRCO** · Total compensation between $65,000 and $110,000 per year, including: · - Base salary based on level of experience. · - Monthly bonuses based on objectives (up to 10% ...
-
Service Technician
2 weeks ago
Central Mechanical Ltd. Regina, CanadaWork Term: Permanent · - Work Language: English · - Hours: 40 hours per week · - Education: No degree, certificate or diploma · - Experience: Experience an asset · **Work setting**: · - On-site customer service · - In shop · - Rural area · - Urban area · - Various locations · - C ...
-
Service Technician
2 weeks ago
PrairieHeart Mobility Regina, Canada**About us** · PrairieHeart Mobility is a family owned and locally operated business, serving residents in Saskatchewan with rehabilitation and medical equipment since 1989. PrairieHeart Mobility is committed to improving the quality of life of their customers through increased m ...
-
Service Technician
1 week ago
Degelman Industries Regina, Canada**Posted on**:Mar 13, 2023 · **Closes on**:Apr 15, :00 AM · **Job contact**:Cathy Hatle · **Location**:Regina SK · **Description**: · **Reports to: Service Lead** · *** · **Responsibilities**: · - **Work in a team environment or individually as required**: · - **Troubleshoot and ...
Field Service Technician - Regina, Canada - TerraSource Global
Description
Position Summary
Support TerraSource customers and internal departments to maximize customer satisfaction with our equipment, while capturing revenue for service whenever possible and driving parts sales.
Essential Duties and Responsibilities include the following:
Supervisory Responsibilities
This position does not have any supervisory responsibilities.
Education
College or University degree or equivalent from a technical school in a technical field; or a minimum of 5 year(s) related heavy industrial service experience and/or training; or equivalent combination of education and experience with an emphasis in electrical and mechanical systems.
Skills/Experience
Travel
Employee must be able to travel 60% of the time on average. Some international travel is required and therefore a valid passport is required. Work schedule may be adjusted to allow weekdays off when weekends are worked
Physical Demands
To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 50lbs. Specific vision abilities may include the employee's ability to see near and far distances.