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    Hiring Managers and Shift Leaders - Calgary, AB, Canada - HMSHost

    HMSHost
    HMSHost Calgary, AB, Canada

    2 weeks ago

    Default job background
    Description

    The purpose of the Shift Manager I (MGRI) position is to assist Branch management in tactically executing QSR or similar restaurant management operations.

    The MGRI ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The MGRI uses prescribed policies and procedures to make management decisions.
    Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
    Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
    Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion, or any other status change to the GM for associates within the unit
    Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
    Ensures display areas are appropriately clean, stocked, and visually appealing
    Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and always maintains proper security of cash
    Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
    Understands and performs all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety
    Places orders for individual units, receives goods, processes invoices
    Ensures that the company has most current contact information for all associates working in the restaurant.

    Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates' work activities during these different days and times.

    Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards
    Requires a minimum of 2 years food and beverage, cash handling, and customer service experience
    Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen
    Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers

    The MGRI position typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager II within the assigned location.

    The MGRI position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates' work activities during these different days and times.

    All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities.

    Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees.

    This job description in no way states or implies that these are the only duties to which will be required in this position.

    Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws).

    HMSHost is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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