Assisted Snow Program Service Advisor - Edmonton, Canada - City of Edmonton

City of Edmonton

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Number:49724**The Community Standards and Neighbourhoods Branch is looking for an Assisted Snow Program Service Advisor, responsible for researching, developing, and implementing/operating many components of the Assisted Snow Program.

The focus is on creating a program that supports snow removal for low-income seniors, people experiencing disabilities, and collaborating with EFCL on addressing program gaps for communities.

In this role, you will be responsible to:

Manage projects, grants and services from conception, through stakeholder identification and engagement, planning, implementation, evaluation, reporting and follow-up
Develop and implement short and longterm communication, stakeholder, and socialmarketing strategies that reach targeted audiences and stakeholders
Oversee and coordinate the implementation and delivery of various services and programs that provide support to property owners and engage the community by offering positive alternatives to remove snow in Edmonton
Coordinate the snow removal program audit process, including the request for procurement process for an audit vendor, vendor governance within the scope of the approved contract, and evaluating and interpreting audit result information
Provide data, statistical survey information, snow removal audit information and citizen survey results to support the Complaints and Investigations Section's snow removal strategy and processes
Research best practices and behavioural barriers and benefits and evaluate the performance of various social marketing and community relations tools
Research, develop, and support projects that increase participation of the snow removal program for vulnerable sector and communities within Edmonton through targeted programs, campaigns and services to engage the community in proactive behavioural change
Facilitate collaborative efforts with community members and Community Standards & Neighbourhoods Branch to identify systemic barriers to compliance with snow removal, as well as solutions, and action plans
Develop and maintain effective working relationships with community organizations related to service development, community initiatives and ongoing communications
Work with outside stakeholders to engage them in sponsorship/fund development relationshipsConduct research and share information and resources on communications and community relations best practices
Lead the development of contracts including building business cases, requirements for contracts, and supporting the procurement of vendor
Support the daytoday oversight of the contracts for quality control, data on performance, invoice reviews, and daytoday operational adjustments of programs

Qualifications:

University degree in Recreation Administration or a related Degree that aligns to this field of work
Minimum 5 years experience in the field of community engagement and development, project management, working with community organizations, and budget management
Demonstrated organizational and project management skills
Demonstrated ability in bringing together various stakeholders, consensus building and facilitation
Excellent leadership, communication and interpersonal skills
Knowledge and experience in community development and facilitation
Able to use strategies to engage citizens including social media and digital campaigns
Able to effectively gather, synthesize, integrate and interpret multifaceted information from a wide range of sources
Comfortable working with multiple stakeholders including community groups, citizens, senior leadership, etc.
Valid Alberta Class 5 driver's licence (or provincial equivalent). Must obtain business auto insurance for personal vehicle use on City business
Hire is dependent upon a Police Information Check including Vulnerable Sector check satisfactory to the City of Edmonton
Applicants may be tested
Demonstrate service excellence, embracing diversity and promoting inclusiveness
Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City's Cultural Commitments, please visit
Demonstrate the foundational competencies, key behaviours and attributes of the City's six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City's leadership competencies, please visit

_ Up to 1 temporary full time position for up to 11 months available_

Hours: 33.75 hours per week, Monday - Friday

The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance._