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    Operations Manager - Mississauga, ON, Canada - Just Energy

    Just Energy
    Just Energy Mississauga, ON, Canada

    1 week ago

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    Description

    Job Title:
    Operations Specialist, Billing and Remittance

    Who is Just Energy?


    Just Energy is a retail energy and consumer company focused on essential needs, including electricity and natural gas, health, and well-being, such as water quality and filtration devices; and utility conservation, bringing energy efficient solutions and renewable energy options to consumers.

    Currently, operating in the United States and Canada, Just Energy serves residential and commercial customers.

    Just Energy is the parent company of Amigo Energy, Filter Group Inc., Hudson Energy, Interactive Energy Group, and Tara Energy.

    The role is responsible for billing and remittance functions within North American markets.

    The position will help to manage day-to-day business of the department as well as assisting management on new initiatives, training and fostering an environment for success that delivers exceptional results.

    Cross functionally, the position works with Sales Operations, Finance, Treasury, Legal, Customer Service, Tax, and Operations teams to resolve inquiries and ensure funds are balanced and applied successfully.

    Independently complete all assigned tasks in a timely and qualitative manner which can include, but not limited to, payment posting, cash reconciliation, payment investigations, resolution of customer service requests, and using reporting tools made available to create and/or update reporting.

    Responsible for daily and weekly account reconciliations as well as financial month end reporting.
    Work with utilities and market participants to investigate and resolve missing payment files and ISD/IST transaction settlement imbalances.
    Lead or participate in projects such as technology upgrades and business process improvement initiatives.
    Must be a team player and be willing to work flexible hours, if required.
    Excellent time management and organizational skills to complete tasks and coordinate project activities.
    High technical aptitude with ability to understand new tools and data.
    Experience in any one of the following areas is preferred – Billing, Remittance, EDI Transaction processing, or Collections.
    Minimum 3 years of experience in operations or equivalent field.
    Bachelor's Degree in Accounting, Finance or related field from an accredited college or university is preferred.
    Proficient in MS Office (Word, Visio, PowerPoint, etc.).
    Advanced knowledge of Microsoft Excel - pivot tables, VLOOKUP, macros, etc.

    Just Energy offers a robust benefits plan for staff members, as well as Employee Assistance Programs that offer a wealth of tools and resources to enrich the employee experience.

    Performance based bonuses
    Just Energy and its subsidiaries are an equal opportunity employer.

    We are committed to building a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

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