- Interpret and confirm insurance coverage
- Investigate, evaluate, and settle Casualty claims with claimants or their representatives
- Handle field assignments/investigations on your own files as well as task assignments within the region.
- Attend loss locations for scene investigations and complete in person interviews
- Ensure file reserves are timely and accurate on
- Proactively manage communication with our customers and stakeholders
- Clearly document and summarize file activity
- Understand and support Aviva's claim procedures and guidelines
- Collaborate effectively with various claims teams, legal, vendor partners.
- 3 plus years of experience handling Casualty claims
- University degree or equivalent
- CIP or working towards CIP.
- Currently licensed or qualifies to be licensed to handle Casualty Claims in all Atlantic Provinces
- Bilingual French and English is a strong asset
- Ability to work independently and effectively in a fast-paced environment
- Strong working knowledge of Personal and Commercial liability claims
- Exceptional written and oral communication skills
- Well-developed organizational skills
- Strong ability to be flexible in your approach, adaptable to the customers' needs and show utmost integrity
- Committed team player with a positive outlook and sense of humor
- Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
- Outstanding Career Development opportunities.
- We'll support your professional development education.
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Casualty Claims Field Representative - Nova Scotia, Canada - Aviva
Description
Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
Do you have a genuine passion for looking after customers? Are you currently a Field Representative or looking to make the change to be one? We are recruiting for a Casualty Field Representative to join our Atlantic Protect team to handle casualty claims.
The Field Representative role is to investigate, evaluate, negotiate, and settle Casualty claims in accordance with Aviva's procedures and philosophy. We have a strong focus on strategic indemnity and expense management, in addition to excellent customer service. Your territory will cover mainland Nova Scotia and your workload will be a mixture of your own pending along with task work from your peers.
The successful candidate will thrive within a high-performance culture, readily accept new challenges, and continually improve their knowledge and skills. You will be a self-starter with a consistent track record of being efficient and organized.
Come join our team
What you'll do:
What you'll bring:
What you'll get:
Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.
