Manager of League Operations - Edmonton, Canada - Edmonton Sport and Social Club

Edmonton Sport and Social Club

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Thank you for your interest in the Manager of League Operations (MLO) position.

To view the job details below, select a grey title bar - this will allow you to expand or collapse each section.

The Position:

Do you want to work in a fun, sport-obsessed, fast-paced environment?

Do you enjoy wearing a ball-cap and jersey to work?

Then the ESSC is the place for you

Reporting to the Director of Operations & Development at ESSC, the Manager of Operations will shape our organization's league operations and procedures, which will enable the execution of our seasonal league offerings.

This role is key to supporting the achievement of our organizational goals and ensuring we offer the best Adult Recreational Sports leagues across Alberta.

Applicants must possess the 3 following traits:

Strong Business Acumen
A desire to lead a team
High Organization

The ESSC are hiring 2 new MLOs during this recruiting cycle. Each position will have slightly different responsibilities but many will be similar.

Key Responsibilities:

We are hiring for 2 Manager of League Operations positions: 1 Facility Manager of League Operations (FMLO) and 1 Office Manager of League Operations (OMLO).

Facility Management (FMLO):

Create, manage, and maintain strong relationships with all facility partners
Manage all facility bookings, negotiate rates, and oversee facility payments
Resolve Facility complaints, issues, and cancelations in a timely manner
Research, scout, and acquire new facilities for the ESSC portfolio
Oversee communication and bookings with the City of Edmonton
Lead the daytoday operations of facilities owned by ESSC
Track Accounts Payable for all required facilities

Office Management (OMLO):

Work closely with administrative team to manage registrations, scores, standings, and customer inquiries
Oversee schedule building process
Manage registration launch process
Demonstrate 'role model' customer service for all office staff
Oversee the management and maintenance of physical office location
Manage office improvements, phone systems, IT, and system upgrades

League Operations:

Plan and execute all league requirements, including: Season Durations, Pricing, Offerings, Equipment
Assist the Director to develop new league offerings
Collaborate with the entire Operations and Marketing teams on league improvements, as well as updating policies and procedures
Conduct competitor analysis and price positioning in order to optimize pricing vs competition.
Support the enhancement of customer experience through survey analysis
Manage budgets of multiple departments under your umbrella
Assist in management of Field Maintenance, Coordinators, Sportsmanship, and Statistical Realignment

Staff Management:

Manage a fulltime team. 3 Staff for FMLO position, and 4 staff for OMLO position.
Lead weekly Goal Meetings with team to ensure programs are wellmanaged
Work with Upper-Management team to maintain strong, positive office culture
Assist in skill development of Operations team

Key Requirements:

Bachelor's degree in Business, Commerce, Economics, or a related field.
23 years of experience in a Business Administration role
Comfort working independently in a flexible, fastpaced environment
Strong written & verbal communication skills
Operations management, problem solving, and analysis skills, with excellent business acumen
A preference to be a leader

Compensation:

- $63,000 base salary
- $2,000 in available bonuses

Annual Raises
Comprehensive Group Health Benefits Package w/ Greenshield
Annual Wellness/Health Spending Account
3 Weeks Vacation
4 Flex Fridays & Birthday Off
3 Paid Volunteer Days
Monthly Cell Phone Allowance
Unlimited Free play in Sport & Social Club Leagues and Tournaments
Edmonton Oiler Season Tickets
Professional Development Training
Casual Dress Code
Company/team bonding events
Free Parking
Internal career progression/mobility opportunities

The Company:

The Edmonton Sport & Social Club was founded in 2004 based on a rising need: adult Edmontonians love to play sports and have fun The goal of the ESSC is to encourage as many people as possible to 'get in the game'.

Whether players have no skill, or a lot of skill, as long as they want to join in the 'fun-first, winning-second' mentality, they will fit right in With a large variety of leagues, tournaments and events throughout the year, the ESSC offers something for everyone.

All applicants must complete the online preinterview form. Please attach your resume and cover letter when prompted.
Please direct cover letter to **Mr Jon Diment