Inside Sales Representative - Ottawa, Canada - Preston Hardware
Description
The primary role of our Inside Sales Associate is to support the business by driving profitable sales growth and customer service through understanding customer needs and providing solutions for their everyday businesses.
Earning your customer's trust by becoming your customers' "go-to" person and consistently delivering on all promises made and ensuring regular follow upInteracting, responding and following up with customers on a daily basis, promptly responding to all inquiries in a courteous and efficient manner
Processing customer quotes, and orders, ensuring accuracy and prompt delivery
Supporting the sales team through up selling, service, pricing, delivery and inventory inquiries
Promoting products and services to customers and providing substitutions where required
Reviewing open orders and backorders on a daily basis
Qualifications:
A minimum of 2 years of Inside Sales experience
Ability to work both independently and as part of a team
Build strong relationships for repeat opportunities
Able to identify and solve problems
Particularly effective in maintaining solid product knowledge
A strong attention to detail
Ability to organize and prioritize your tasks
Excellent communication skills (written and verbal) in English and French
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
Schedule:
- 8 hour shift
Work Location:
One location
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