Bilingual Contract Specialist - Markham, Canada - Johnson & Johnson
Description
Johnson & Johnson MedTech, a member of Johnson & Johnson Canada Inc., is currently recruiting for a
Bilingual Contract Specialist. Reporting to Manager, Contracting Solutions, the Contract Specialist is experienced in managing contracts, and is responsible for maintaining a high level of customer satisfaction (internal to JJMT and external accounts) through timely and correct contract processing.
Major Responsibilities:
- Lead response process for all types of proposals (RFQ, RFP) received from internal and external customers. Focus is group purchasing organizations, acute care accounts and clinics.
- Lead tender process using project management techniques to ensure kickoff and status reviews identify clear deliverables, roles and timelines.
- Draft, review and negotiate agreements directly with customers for terms and conditions based on commercial and legal input.
- Identify existing responses for common questions/clauses that can be leveraged, develop new/targeted responses and recommend alternate.
- Collaborate with marketing to ensure that contract requirements are met in a consistent, compliant manner with high quality. Demonstrate thorough understanding of JJMT and customer's legal terms and conditions and highlighting compliance requirements.
- Ensure final documentation is submitted on time, and retained for easy retrieval according to departmental processes.
- Maintain SOX and HCC documentation as required and maintain RFP win/loss award information.
- Perform bid site searches for new tenders, review tender documents and identify information to the commercial team.
- Address contract related inquiries from external customers (RFQs, pricing inquiry etc.), and issue resolution, including proactive follow up on submissions.
- Proactively generate nonroutine correspondence to secure additional customer information or resolve queries.
- Innovate and lead contracts related process improvements that will create value for the organization.
- Embrace and use all tools and systems as requested by Management.
- Participate in various initiatives as required by Management.
Qualifications:
Job Knowledge Requirements:
1. Relevant knowledge and experience
- 13 years of relevant work experience managing contracts or equivalent experience;
- Strong project management skills and capability to manage multiple projects simultaneously;
- Excellent communication (verbal & written) and problem solving skills, outstanding customer service orientation;
- Ability to assess risk and escalate appropriately;
- Proactive, selfmotivated with the ability to multitask and effectively manage priorities;
- Flexible, and teamoriented;
- Exceptional attention to detail.
2.
Technical competency requirements:
- Bilingual. Excellent command of English and French languages is a must.
- Paralegal degree.
- Postsecondary education.
Working Conditions
- Work location: Office based hybrid model for employees living in the GTA or remote for employees living outside the GTA.
- Able to travel 1020% if needed, including joining us in Markham office for meetings / teams' events.
- Officebased employees are based in Markham, Ontario, Canada, in a hybrid model of combined remote and onsite presence.
- Office deskwork, requiring sitting, using the phone and computer.
Physical/Auditory & Visual Demands:
- The position requires motion related to sitting, typing, looking at a computer screen.
Attracting, developing and retaining a workforce that reflects the diversity of our customers and communities is essential to our success.
We are committed to providing a respectful, inclusive and accessible work environment where all employees have the opportunity to achieve their potential.
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