Customer Service Representative - Laval, Canada - AIM Kenny U-Pull

AIM Kenny U-Pull

Verified Company

Laval, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description
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2 weeks of paid vacation;:

Full group insurance plan;
Group RRSP with matching employer contribution;
Central location, close to many services;
Easily accessible by public Transit.
Exceptional advancement opportunities;

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Referral program ($500/referral);:

Exclusive employee discounts on parts at any Kenny location;
Free onsite parking;
Free coffee on site.

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Retention bonus (1 year) of 1 000 $

Job Description:

We are looking for a
Customer Service Representative for Kenny U-Pull's Call Center, located in front of the Carrefour Laval.

Reporting to the Call Center Supervisor, you will play the crucial role of ambassador for our trademark, and you will be responsible to create, for every client you will interact with, an outstanding personalized experience.

More specifically, your daily tasks will be:

Answering calls and general inquiries of clients who would like to have information on our stocks, prices and mode of operation;
Taking the time to understand the specific needs of each client and propose personalized solutions;
Inform the clients on our various products (batteries, tires, etc.) and services;
Guide the clients in the utilization of our website;
Promote inperson visits to our several branches;
Any other task related to the role.

Qualifications:

A year of experience in customer service
Excellent interpersonal communication
Feel Comfortable working in a high pace environment
Interest in the automotive industry

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Functional Bilingualism (required to answer the French and English calls coming from everywhere in Canada)

Additional Information

Kenny U-Pull takes pride in giving used vehicles a second life. Our 26 auto recycling yards across Eastern Canada and USA are backed by 400+ employees, all passionate about the revalorization of used cars and the desire for a greener environment for future generations. Since 2008, we have recycled over 1 million vehicles and counting

At Kenny, we do things differently by offering our customers the opportunity to create their own self-serve experience.

Customers pick and pull replacement parts themselves for a fraction of the manufacturer's price, in a safe, clean, and environmentally responsible environment.

Our engine runs on purpose, passion, and team spirit. We're a close-knit and supportive company where your ambitions are also ours.
Come ride with us - we promise it will be a rewarding journey.

Kenny U-Pull is a subsidiary of American Iron & Metal (AIM) inc., a recognized global leader in the metal recycling industry with more than 125 site locations, 4000 employees worldwide and over 3.5 billion dollars in yearly sales. AIM and its subsidiaries offer equal employment opportunities to all. Only those selected for interviews will be contacted. Thank you for your interest._

_ Vacation accrues bi-weekly and is pro-rated during any partial year of employment_