Sales Administrative Assistant - Kitchener, Canada - Delta Elevator Company Limited

Delta Elevator Company Limited

Verified Company

Kitchener, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At Delta, We Are Passionate About Elevators

And About Customer Service
We are a Canadian company that designs, manufactures, installs and services elevator systems throughout southwest Ontario.

With local roots going back over 55 years, our growing organization is looking for like-minded individuals to enhance our ability to provide _
Integrity, Service & Quality_ to our valued customers.

We are hiring staff members who share a commitment to a strong corporate culture based on the values of: _
Honesy, Accountability, Respect for Others, Trustworthiness, Continuous Improvement and Optimism.

_

Position Description

This position reports to the Branch Manager and is responsible for assisting the Sales team with the processing of proposals, jobs, and related documentation.

The role involves balancing multiple priorities to ensure maximum productivity from the internal and external sales staff.

Responsibilities

Represent Delta's core values of Integrity, Service and Quality in relationships with both internal staff members and external customers and suppliers.
Follow Delta Elevator policies and procedures, Employee Manual, and Health & Safety Manual guidelines.
Provide administrative support to Sales staff.
Enter proposal and job information into the corporate information system (DECO).
Prepare tender packages for New Construction.
Monitor bid opportunities
Follow up with customer for approvals.
Create and maintain job binders and folders.
Distribute, collect and compile customer satisfaction surveys.
Participate on the scheduling team to schedule New Cconstruction jobs.
Provide dealter support.
Assist in training new staff on processes and procedures.
Other duties as assigned.

Qualifications & Skills

Minimum high school diploma.
Minimum five (5) years administrative support experience.
High level proficiency in MS Office products.
Attention to detail with an understanding of technical specification documents.
A valid driver's license would be an asset.
Professional communication.
High level of organizational skills with the ability to organize others as well.
Ability to work independently.
Excellent customer service skills.
Ability to maintain confidentiality.
Ability to work as a team player.