Avp, Creditor Claims - Guelph, Canada - The Co-operators

The Co-operators
The Co-operators
Verified Company
Guelph, Canada

4 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Position Overview:


Company:
CUMIS Services Incorporated


Number of Positions: 1


Language:
This role operates in English.


Work Model:
Hybrid


Alternate Title:
n/a


Additional Information:

The work location for this role is flexible to Burlington, Guelph or Mississauga. With a requirement to work 1-2+days a week in Burlington.


The Opportunity:


We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy.

That's why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose.

The best part is that you will work with people that care passionately about you, our clients, and our communities.


The Associate Vice President of Creditor Claims and Underwriting champions the performance of the claims and underwriting departments for all creditor products and distribution channels.

The AVP, Creditor Claims and Underwriting will guide the way for the strategic execution of new and enhanced plans to elevate the harmonious client-centric operational excellence of Cumis's claims and underwriting teams.

Actively partnering with Creditor leadership team members to develop action plans, priorities, and key metrics, and collaborating with creditor product teams for product enhancements and compliance.


How you will create impact:


  • Establishing strategic plans and overseeing the implementation of unit goals, priorities, and objectives that drives operational effectiveness and supports organizational growth and profitability.
  • Delivering tactical direction in the maintenance and evolution of processes and services to mitigate fraud and possible risks while ensuring frameworks are in place to identify, evaluate, and implement changes to our claim adjudication and underwriting processes.
  • Providing steering leadership on industry practices, trends, and innovation regarding adjudication and underwriting.
  • Holding ownership and oversight of claims analysis, underwriting guidelines, compliance, and claims and underwriting policies and procedures.
  • Operating externally by actively participating in industry organizations and client events, staying current on legislative changes, and representing the organization as needed for litigation and compliance issues.
  • Delivering oversight to operational reporting needs and reporting development, and presenting datadriven insights for management review and decisionmaking.
  • Leading and engaging your team to deliver strategic objectives through effective coaching and mentoring, identifying, and developing emerging talent, and fostering an innovative, collaborative, and agile culture.

How you will succeed:


  • You initiate new strategies to capitalize on opportunities and lead the implementation of organizational change.
  • You foster innovation and continuous improvement with a focus on client experience.
  • You create a highperformance culture through alignment of your team's work with organizational goals and successfully convey messages with a sense of positive advocacy.
  • You develop others to ensure the evolving needs of the organization will be met and build effective relationships to achieve key business objectives.

To join our team:


  • You have 7 years of progressive experience leading and inspiring teams and are proficient in contributing to and executing operational strategic initiatives in teams that drive efficiencies, innovation, and clientcentric.
  • You have a degree in Business, Finance, Data Analytics, Actuarial, Risk Management, or similarly related.
  • Having an Associated Life Health Claims (ALHC) and/or (FALU) designation is an asset.
  • You have significant creditor or general insurance knowledge.
  • Having knowledge of creditor insurance and practices including underwriting/risk management, claims adjudication, product design and pricing is an asset.
  • You have strong financial and business acumen.

What you need to know:


  • Travel is required occasionally.
  • As a leader, strict confidentiality is required with respect to sensitive matters and employees' personal information.

What's in it for you?:


  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your wellbeing, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • A comprehensive total rewards package, including competitive salary, bonus, pension and benefits.

Interested in applying?:


Co-operators is focused on fostering an inclusive, equitable and accessible work environment and we encourage individuals from all identity groups to apply.

If you require an accommodation during the recruitment process, please contact the hiring manager.
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