Jobs
>
Toronto

    Indigenous Student Success Coordinator - Toronto, Canada - OCAD University

    OCAD University
    OCAD University Toronto, Canada

    3 weeks ago

    Default job background
    Temporary/Contract
    Description
    Indigenous Student Success Coordinator Job Code 3201 Department Indigenous Student Centre Employment Type Temporary/Contract Apply Now

    OCAD University acknowledges the ancestral territories of the Mississaugas of the Credit, the Haudenosaunee, the Anishinaabeg and the Huron-Wendat, who are the original owners and custodians of the land on which we work, stand and create.

    The Indigenous Student Centre (ISC) offers a welcoming environment with a wide range of specialized services to support the academic, cultural, social, and emotional well-being of Indigenous students at OCAD University. The ISC is a culturally activated space where students can meet, study, or relax between classes. We host weekly events, guest lectures, workshops, visiting artists, field trips and extra-curricular activities supporting Indigenous visual arts and culture.

    Reporting to the Manager, Indigenous Student Centre (ISC), the Indigenous Student Success Coordinator is responsible for providing Indigenous students with academic advising and support, financial aid assistance, and referrals to both on and off campus support services. The Coordinator is responsive to individual student needs and provides advocacy and guidance with academic and non-academic policies. The Coordinator is responsible for planning and implementing services and programs designed to facilitate the academic success of Indigenous students at OCAD University (OCAD U). The Coordinator works to ensure that Indigenous students are supported with culturally relevant services, working closely with Indigenous staff, faculty and OCAD U support services to facilitate open, respectful communication to meet the needs of Indigenous students.

    Summary of Responsibilities:

  • Provide guidance, advocacy, and referrals to Indigenous students through one-on-one consultations.
  • Maintain current knowledge and comprehensive understanding of relevant university policies, procedures, and practices to effectively respond to student concerns and support Indigenous student safety.
  • Provide guidance, support, crisis intervention and referrals to Indigenous students, as needed; acting as a liaison between students and supports internal and external to the University.
  • Provide advocacy services and guidance to Indigenous students in navigating academic and non-academic policies and processes; supporting students through the relevant policy or process as needed or requested.
  • Knowledge and understanding of relevant academic and non-academic policies including Student Petitions, Grade Appeals, Non-Academic Misconduct Policy, Response to Violent or Threatening Behaviour, Respectful Work and Learning Environment Policy; supporting students with referrals to the relevant policy holder when necessary.
  • Provide academic advising, support and information to students pertaining to procedures, program requirements, dates and deadlines; working closely with Student Advising, Office of the Registrar and relevant support units.
  • Knowledge of internal and external bursaries, awards, financial supports for Indigenous students; working closely with the Financial Aid & Awards office, providing referrals as needed.
  • Knowledge of housing supports available for Indigenous OCAD U students; community programs, resources and housing partners.
  • Develop collaborative relationships with OCAD U's existing student support services to ensure Indigenous student needs are integrated into service delivery throughout the University; including Student Advising, Office of the Registrar, Student Wellness Centre, Student Accessibility Services, Writing & Learning Centre, Financial Aid & Awards, Centre for Emerging Artists & Designers, Office of Diversity, Equity & Sustainability Initiatives, and the Student Union.
  • Compile and maintain a resource list of supports for Indigenous students, including grants and awards, housing, career opportunities, health and wellness, events, and Greater Toronto Area (GTA) Indigenous service organizations and agencies.
  • Build and maintain relationships with a range of external agencies and organizations serving Indigenous people such as Miziwe Biik Employment and Training, Aboriginal Legal Services, Anishnawbe Health Toronto, Toronto Council Fire Native Cultural Centre, 2 Spirited People of the First Nations.
  • Support ISC weekly programming, events and workshops as needed
  • Track persistence and retention of Indigenous students on an ongoing basis and develop retention plans in collaboration with the Manager, Indigenous Student Centre
  • Supervise Indigenous Student Centre, Student Monitors, participating in hiring, managing Monitor schedules, and approving biweekly time entry.
  • Serve on internal and external committees as needed.
  • Support the Manager, Indigenous Student Centre in other related functions and special projects contributing successful operation of the Indigenous Student Centre.

    • Qualifications:

  • Indigenous citizenship (First Nations, Métis, Inuit), connection to an Indigenous community, lived experience and an understanding of the Indigenous culture(s) and practices.
  • Experience with the administration of Indigenous community programming, education, and arts
  • Understanding of Indigenous cultural, educational, political, and economic conditions
  • Post-secondary degree or equivalent, with a minimum of three (3) years of administrative work experience, preferably in a post-secondary educational environment.
  • A demonstrated commitment to providing outstanding customer service in a diverse environment
  • Excellent written and oral communication skills, interpersonal skills, and strong self-management skills
  • Demonstrated professionalism, and the ability to exercise tact, good judgment and diplomacy
  • Strong working knowledge of all Microsoft Office applications, and experience working with databases
  • Demonstrated attention to detail, strong organizational and time management skills, and the ability to juggle competing demands, prioritize tasks and meet deadlines
  • Demonstrated ability to take initiative and be an active contributor in the planning, formulation and implementation of student-centered services
  • Proven ability to work independently and participate collaboratively in a team environment
  • Demonstrated commitment to the principles of equity and diversity, and experience promoting a respectful work and learning environment for students, staff and faculty
  • Flexibility in work hours; must be willing and able to work occasional evenings, as required

    • Compensation: Hiring Range - $31.59 to $36.14 per hour commensurate with experience, plus 4% vacation pay and 7% in lieu of benefits; Salary Range - $31.59 to $41.52 per hour.

    Hours of Work: Monday to Friday, for a total of 35 hours per week. This is a temporary contract expected to continue until April 25, 2025 . The incumbent in this role will be expected to report to work on campus with the flexibility to work remote days. The work arrangement will be made in consultation with the Manager, Indigenous Student Centre.

    Application Deadline: The successful applicant will have Indigenous citizenship, connection to an Indigenous community (First Nations, Inuit, Métis) and will have a commitment to Indigenous community development, partnership building, and growing OCAD University's priority to decolonize and Indigenize art and design education. Candidates are encouraged to share information in their cover letter about their Indigenous citizenship and relevant experience with Indigenous communities .

    Interestedapplicants are invited to submit an updated *resume and cover letter ( PDF ) by selecting "Apply Now" below, no later than Monday, June 3, 2024 .

    * Please upload your resume and cover letter as one PDF . Please name your upload: FirstName_LastName-Job Code

    If you are an Indigenous applicant and require support during the recruitment process, please reach out to Alli O'Shea, Talent Acquisition Coordinator at

  • The Podcast Exchange - TPX

    Client Success Coordinator

    3 weeks ago

    The Podcast Exchange - TPX Toronto, ON, Canada

    THE PODCAST EXCHANGEClient Success Coordinator (Entry Level)The Podcast Exchange leads the way in Canadian podcast advertising. Our mission is to craft immersive experiences that connect brands with engaged podcast audiences, driving innovative and successful campaigns tailored t ...

  • The Podcast Exchange - TPX

    Client Success Coordinator

    3 weeks ago

    The Podcast Exchange - TPX Toronto, ON, Canada

    THE PODCAST EXCHANGE · Client Success Coordinator (Entry Level) · The Podcast Exchange leads the way in Canadian podcast advertising. Our mission is to craft immersive experiences that connect brands with engaged podcast audiences, driving innovative and successful campaigns tai ...

  • The Podcast Exchange - TPX

    Client Success Coordinator

    3 weeks ago

    The Podcast Exchange - TPX toronto, Canada

    THE PODCAST EXCHANGE Client Success Coordinator (Entry Level) The Podcast Exchange leads the way in Canadian podcast advertising. Our mission is to craft immersive experiences that connect brands with engaged podcast audiences, driving innovative and successful campaigns tailored ...

  • York University

    Student Success Coordinator

    2 weeks ago

    York University Toronto, Canada

    **Purpose**: · The Faculty of Liberal Arts and Professional Studies (LA&PS) is the largest Faculty at York University with over 27,000 undergraduate and graduate students, and almost 100 programs delivered through 25 Departments, Schools and Colleges, plus the IBM Markham Learnin ...

  • Northeastern University

    Student Success Coordinator

    3 weeks ago

    Northeastern University Toronto, Canada

    About the Opportunity · - This job description is intended to describe the general nature and level of work being performed by people assigned to this _ · - classification. It_ · - is not intended to be construed as an exhaustive list of all responsibilities, duties and skills re ...

  • Computek College

    Student Success Coordinator

    1 week ago

    Computek College Toronto, Canada

    **Student Success Coordinator (Programming and Support Specialist)** · **Job description** · Do you want to be a part of a long-established and reputed post-secondary educational institution serving new Canadians? Are you a dedicated team player who is a smart self-starter with a ...

  • TMX Group Limited

    Client Success Coordinator

    3 days ago

    TMX Group Limited Toronto, Canada

    Venture outside the ordinary - TMX Careers · The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we're connecting cross-functi ...

  • Knowledgehook Inc.

    Customer Success Coordinator

    5 days ago

    Knowledgehook Inc. Toronto, Canada

    Knowledgehook is on a mission to empower the problem-solvers of tomorrow. We are preparing the next generation of learners to create an incredible future. We have a math education brand with a passionate fan-base and are creating a purpose-driven team who loves to collaborate and ...

  • EcoVadis

    Customer Success Coordinator

    2 weeks ago

    EcoVadis Toronto, Canada

    Company Description · - Work smart, have fun and make an impact_ · **Our purpose is to guide all companies toward a sustainable world.** · EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerfu ...

  • Jolera Inc.

    Customer Success Coordinator

    3 weeks ago

    Jolera Inc. Toronto, Canada

    **Who We Are** · Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide. · - _ ...

  • York University

    Student Success Coordinator

    2 weeks ago

    York University Toronto, Canada

    **Purpose**: · The Faculty of Liberal Arts and Professional Studies (LA&PS) is the largest Faculty at York University with over 27,000 undergraduate and graduate students, and almost 100 programs delivered through 24 Departments, Schools and Colleges, plus the IBM Markham Learnin ...

  • Marvin A. Gorodensky P.C. - Dismissed Employment Law

    Client Success Coordinator

    3 weeks ago

    Marvin A. Gorodensky P.C. - Dismissed Employment Law Toronto, Canada

    **WHO ARE WE?** · Marvin A. Gorodensky P.C. is a boutique employment law firm. We are a high volume practice with a focus on client care and results. · Our team is comprised of lawyers, paralegals, and support staff. We primarily represent clients in the Superior Courts and Small ...

  • ACCES Employment

    Coordinator, Mentorship for Success

    3 weeks ago

    ACCES Employment Toronto, Canada

    **Coordinator, Mentorship for Success** · **Contract Length: January to October 2023** · **Location: Toronto** · **ACCES Employment **is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario and Canada. ...

  • EcoVadis

    Customer Success Coordinator

    3 weeks ago

    EcoVadis Toronto, Canada

    **Company Description**: · - Work smart, have fun and make an impact_ · **EcoVadis is the leading provider of business sustainability ratings.** Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecar ...

  • Maple

    Client Success Coordinator

    3 weeks ago

    Maple Toronto, Canada

    **ABOUT MAPLE** · Founded in 2015, Maple is a fast-growing health tech company with a vision to power the future of healthcare by building a connected and superior experience for patients, doctors, and other types of health providers. · We offer virtual care services across multi ...

  • EcoVadis

    Customer Success Coordinator

    2 weeks ago

    EcoVadis Toronto, Canada

    Company Description · **Work smart, have fun and make an impact** · **Our purpose is to guide all companies toward a sustainable world. **EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful ...

  • OCAD University

    Indigenous Student Success Coordinator

    2 weeks ago

    OCAD University Toronto, Canada

    OCAD University acknowledges the ancestral territories of the Mississaugas of the Credit, the Haudenosaunee, the Anishinaabeg and the Huron-Wendat, who are the original owners and custodians of the land on which we work, stand and create._ · **_ Please note that internal job post ...

  • Risk Control Technologies Inc.

    Customer Success Coordinator

    1 week ago

    Risk Control Technologies Inc. Mississauga, Canada

    Supporting our customers is paramount to our success. Focusing on customer satisfaction and retention, a successful candidate will be joining our Support Team that offers unparalleled support to all customers by maintaining or exceeding service levels. · This role involves provid ...

  • Metergy Solutions

    Client Success Coordinator

    1 week ago

    Metergy Solutions Markham, Canada

    Client Success Coordinator · Reports to Director, Client Success · The Client Success Coordinator is a critical role in the Client Success team which involves working closely with Metergy's clients (property managers, building owners, condo boards, etc.) and providing quick, thor ...

  • York University

    Student Success Programs Support Coordinator

    3 weeks ago

    York University Toronto, Canada

    **Purpose**: · The primary responsibility of this position is to support the planning and implementation of student success programs in the Faculty of Health. · **Education**: · University degree inclusive of courses in a field related to student development theories, student eng ...